672941 - Nightly on Linux not reporting updates

Status: RESOLVED WORKSFORME

(Release Engineering :: General, defect)

Description

[Mark Côté [:mcote]]

I've had this problem for a while: Nightly does not report updates when I go to About -> Nightly in Linux.  I have this problem both on my Dell desktop (Ubuntu 10.04) and my Macbook Pro (Ubuntu 11.04).  Occasionally I download and install new builds but the problem keeps recurring.

Steps:

1. Download Linux build of Nightly from the Nightly download page.
2. Untar it to a directory to which my user has read/write access.
3. Use it as normal.
4. A couple days later, go to About -> Nightly.  It flashes "Checking for updates..." then says "Nightly is up to date".  But the download page reports a newer version.

For example, at the moment (2011-07-20 16:50 ET), my About page reads

Nightly
8.0a1 (2011-07-18)
Nightly is up to date
You are currently on the nightly update channel

Comment 1

[Nick Thomas [:nthomas] (UTC+12)]

Please toggle app.update.log to true in about:config, and restart. Then open the Error Console and go About -> Nightly, and copy the message about the serviceURL (containing https://aus3.m.o....).

Comment 2

[Mark Côté [:mcote]]

Here you go:

AUS:SVC Checker:getUpdateURL - update URL: https://aus3.mozilla.org/update/3/Firefox/8.0a1/20110718030807/Linux_x86-gcc3/en-US/nightly/Linux%202.6.32-33-generic%20(GTK%202.20.1)/default/default/update.xml?newchannel=release&force=1


Interesting, there are also a lot of messages about being on the release channel, e.g. 

AUS:SVC getDesiredChannel - channel set to: release

But About -> Nightly definitely says "You are currently on the nightly update channel."

Comment 3

[Nick Thomas [:nthomas] (UTC+12)]

Looks like something is a big odd in your profile. Perhaps you used aurora/beta at some point and had tried to switch to release, then manually swapped to nightly ? I bet if you look in about:config, filtered on app.update, you'll find a new channel pref set to release, and if you reset it find an update.

Comment 4

[Robert Strong (they/them - no direct email)]

Looks like the app.update.desiredChannel preference got set to the release channel at some point when we still had the ui for it but before there was a release update available and aus isn't offering the latest release update.

Open about:config, filter on app.update.desiredChannel, reset the preference, and report back whether that fixes this for you.

Comment 5

[Mark Côté [:mcote]]

Ah yep, that was it.  app.update.channel was set to nightly, but app.update.desiredChannel was set to release.  Changing the latter to nightly fixed the problem.  Thanks!