Closed
Bug 690624
Opened 13 years ago
Closed 12 years ago
Sync stops working: server incorrectly configured
Categories
(Firefox :: Sync, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: justin.r.hall, Unassigned)
References
Details
Attachments
(3 files)
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0) Gecko/20100101 Firefox/7.0 Build ID: 20110922153450 Steps to reproduce: Launch Firefox, let it auto-sync or try using Sync Now. Actual results: I get one of two errors just below the Awesome Bar: 1. Sync encountered an error while connecting: Server incorrectly configured. Please try again." 2. Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action. The first is the most common. Typically, it will not sync when this one happens. If I get the second error, it will sometimes sync successfully if I leave it alone for a while (although the error will continue to pop up). Possibly related to bug 680027. Expected results: Firefox should have synced properly. Sync logs attached.
Reporter | ||
Comment 1•13 years ago
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Reporter | ||
Updated•13 years ago
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Attachment #563612 -
Attachment description: 1317341918302.log → Unknown error.
Updated•13 years ago
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Component: General → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: general → sync-backend
Version: 7 Branch → unspecified
Comment 2•13 years ago
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Servers were repaired. marking as FIXED
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → FIXED
Reporter | ||
Comment 3•13 years ago
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Doesn't seem fixed to me, got the same error this morning. Attached new log. Running FF 9 beta this time.
Reporter | ||
Updated•13 years ago
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Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
Reporter | ||
Comment 4•13 years ago
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Still getting errors constantly. Lots of "NS_ERROR_NOT_AVAILABLE" in the sync logs. Internal DNS issues or something?
Whiteboard: [closeme 2011-10-30]
Reporter | ||
Comment 5•12 years ago
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Haven't experienced this in a while. Maybe fixed behind the scenes without updating here? Marking resolved.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago → 12 years ago
Resolution: --- → INVALID
Reporter | ||
Updated•12 years ago
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Resolution: INVALID → WORKSFORME
Assignee | ||
Updated•6 years ago
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Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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Description
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