693503 - Flash Player 11 installs via PFS are broken on Windows

Status: RESOLVED FIXED

(Toolkit Graveyard :: Plugin Finder Service, defect)

Description

[John Pfeiffer]

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Steps to reproduce:

Tried to install Flash Player 11 via PFS on Windows.


Actual results:

The download of the Flash Player installer appears to get downloaded, but then I get the manual install button.


Expected results:

Flash Player 11 should have been installed.

Comment 1

[Marcia Knous [:marcia]]

Attachment: Screenshot using Firefox 7.0.1

This is what I get when I uninstall flash and then try to find the new version using the PFS.

Comment 2

[Michael Morgan [:morgamic]]

I am not sure this is a problem with the actual service.  Are you in Win XP 32-bit?

I see the right output on the service if so -- so I'm a bit confused about why it's offering manual updates only.

Comment 3

[John Pfeiffer]

I just tested again and it's working for me on XP 32-bit Firefox. Thanks!

Comment 4

[Michael Morgan [:morgamic]]

Whaaat?  Let's figure out if it's intermittent.  I'm testing on a couple boxes myself to see what's up.

Comment 5

[Marcia Knous [:marcia]]

I just tested this again using the latest nightly build on Win XP x32, and there are two issues I see:

*I am not getting offered Flash 11, but rather Version 10.3.183.7 using PFS
*Even when I try to install that version, it fails and I get the manual install.

I am not sure which version John was working with in Comment 3, but I have seen this using other Firefox versions as well (see Comment 1)

Comment 6

[John Pfeiffer]

I'm on Windows Firefox 3.6.23 (32-bit) at work, and PFS is correctly serving up and installing Flash Player 11.

However, I noticed last nite at home that PFS is still failing (not sure which version of Firefox 3.x I have there). At home I'm getting offered Flash Player 10.3.183.7 in the PFS dialog, and the installation fails (leaving me with the manual install button).

Comment 7

[Kev Needham [:kev]]

This should have been fixed with changes made a month ago where some of the machine moves to PHX weren't completely made. Please reopen if that is not the case.