Closed Bug 694966 Opened 13 years ago Closed 11 years ago

crash @ roboform@0x395ac1 (RoboForm 7.5.6)

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: kairo, Unassigned)

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and is 
report bp-8f33bd67-06e3-46fc-a776-8177b2111016 .
============================================================= 

This is a new crash popping up since 2011-10-14 and #72 among all Firefox 7.0.1 crashes yesterday, with 201 processed (~2000 total) crashes on that single day.


Correlations for Firefox 7.0.1 Windows NT:

  roboform.dll@0x395ac1|EXCEPTION_ACCESS_VIOLATION_READ (189 crashes)
    100% (189/189) vs.   0% (442/100846) roboform.dll
          0% (0/189) vs.   0% (2/100846) 6.10.0.0
          0% (0/189) vs.   0% (1/100846) 6.8.9.0
          0% (0/189) vs.   0% (1/100846) 7.1.0.0
          0% (0/189) vs.   0% (8/100846) 7.5.0.0
          0% (0/189) vs.   0% (29/100846) 7.5.1.0
          0% (0/189) vs.   0% (62/100846) 7.5.2.0
          0% (0/189) vs.   0% (27/100846) 7.5.3.0
          0% (0/189) vs.   0% (16/100846) 7.5.4.0
          0% (0/189) vs.   0% (70/100846) 7.5.5.0
        100% (189/189) vs.   0% (226/100846) 7.5.6.0
    100% (189/189) vs.   0% (445/100846) rf-firefox.dll
          0% (0/189) vs.   0% (8/100846) 7.5.0.0
          0% (0/189) vs.   0% (31/100846) 7.5.1.0
          0% (0/189) vs.   0% (63/100846) 7.5.2.0
          0% (0/189) vs.   0% (29/100846) 7.5.3.0
          0% (0/189) vs.   0% (16/100846) 7.5.4.0
          0% (0/189) vs.   0% (71/100846) 7.5.5.0
        100% (189/189) vs.   0% (227/100846) 7.5.6.0
For RoboForm devs: Correlations mean that x% of the crashes with this signature have that (version of the) DLL loaded, vs. y% of all crashes with that version of Firefox - i.e. in this case, it shows that 100% of those crashes are with RF 7.5.6.
Fix for this crash will come out today in RF ver 7.5.7
Fixed according to Roboform (comment 2).
Searching for "roboform" in the stack signature at
https://crash-stats.mozilla.com/query?advanced=1
results in dozen or so crashes in the past week.

The new signature to search for is probably "rf-firefox-plugin"
which has 50 or so crashes in the past week (bug 844012).
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
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