696890 - [prod] ISE : UndefinedError: 'gravatar_img' is undefined

Status: VERIFIED WORKSFORME

(Firefox Affiliates Graveyard :: affiliates.mozilla.org, defect)

Description

[Matt Brandt [:mbrandt]]

There is a new spate of traceback emails - Some of the offending uris in the case of the following traceback are /en-US/faq, /pt-BR/new, pt-BR/banners/customize/3, etc.


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Traceback (most recent call last):

 File "/data/www/affiliates.mozilla.org/affiliates-app/vendor/src/django/django/core/handlers/base.py", line 111, in get_response
   response = callback(request, *callback_args, **callback_kwargs)

 File "/data/www/affiliates.mozilla.org/affiliates-app/apps/shared/decorators.py", line 11, in decorator
   return view_func(request, *args, **kwargs)

 File "/data/www/affiliates.mozilla.org/affiliates-app/apps/shared/views.py", line 12, in faq
   return dashboard(request, 'shared/faq.html')

 File "/data/www/affiliates.mozilla.org/affiliates-app/apps/shared/decorators.py", line 11, in decorator
   return view_func(request, *args, **kwargs)

 File "/data/www/affiliates.mozilla.org/affiliates-app/apps/badges/views.py", line 115, in dashboard
   return jingo.render(request, template, context)

 File "/data/www/affiliates.mozilla.org/affiliates-app/vendor/src/jingo/jingo/__init__.py", line 80, in render
   rendered = render_to_string(request, template, context)

 File "/data/www/affiliates.mozilla.org/affiliates-app/vendor/src/jingo/jingo/__init__.py", line 98, in render_to_string
   return template.render(**get_context())

 File "/usr/lib/python2.6/site-packages/jinja2/environment.py", line 891, in render
   return self.environment.handle_exception(exc_info, True)

 File "/data/www/affiliates.mozilla.org/affiliates-app/apps/shared/templates/shared/faq.html", line 3, in top-level template code
   {% set content_section = 'second-section' %}

 File "/data/www/affiliates.mozilla.org/affiliates-app/templates/dashboard.html", line 3, in top-level template code
   {% set user = request.user %}

 File "/data/www/affiliates.mozilla.org/affiliates-app/templates/base.html", line 47, in top-level template code
   {% block sidebar %}

 File "/data/www/affiliates.mozilla.org/affiliates-app/templates/base.html", line 49, in block "sidebar"
   {% block sidebar_content %}{% endblock %}

 File "/data/www/affiliates.mozilla.org/affiliates-app/templates/dashboard.html", line 23, in block "sidebar_content"
   {% include 'badges/include/sidebar_profile.html' %}

 File "/data/www/affiliates.mozilla.org/affiliates-app/apps/badges/templates/badges/include/sidebar_profile.html", line 5, in top-level template code
   {{ gravatar_img(user, size=50) }}

UndefinedError: 'gravatar_img' is undefined

Comment 1

[Osmose [:osmose, :mkelly]]

Could not reproduce this issue. We restarted apache on prod as part of a push and haven't received any tracebacks since then. This was probably just a screwed up instance.

Comment 2

[Matt Brandt [:mbrandt]]

Thanks mkelly, kicking Apache seems to have resolved the issue. I'll reopen/refile if this appears again.

Verified worksforme.