Closed
Bug 69974
Opened 24 years ago
Closed 23 years ago
Mozilla Mail crashes on startup user_pref("general.startup.mail", true);
Categories
(MailNews Core :: Backend, defect)
Tracking
(Not tracked)
VERIFIED
FIXED
People
(Reporter: peter.oshea, Assigned: mscott)
Details
(Keywords: crash, stackwanted)
Attachments
(2 files)
Using trunk build 2001022221 for solaris 2.6, Mozilla crashes on startup and gives the following error message in the console: ### ERROR, cannot create a search session. TypeError: Components.classes[searchSession] has no properties JavaScript error: chrome://communicator/content/securityUI.js line 29: Components.classes['@mozilla.org/secure_browser_ui;1'] has no properties Bus Error [6] Exit 138 ~/bin/mozilla/mozilla
securebrowser is unrelated and probably means you aren't building psm
Reporter | ||
Comment 2•24 years ago
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This is the distribution I used: http://ftp.mozilla.org/pub/mozilla/nightly/2001-02-22-21-Mtrunk/mozilla-sparc-sun-solaris2.6.tar.gz - I'm not building Mozilla. AFAIK, psm isn't included in the distribution.
Reporter | ||
Comment 3•24 years ago
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Duh, I should've added that the Solaris build from 24 hours earlier works; I'm using it now. Build ID 2001022121.
Comment 4•24 years ago
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The search session issue was bug 69949. And it's probably also unrelated to the crash...
Reporter | ||
Comment 5•24 years ago
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As a further point of info, built 2001022521 for Solaris also crashes on startup at the same place. This is running on a Sun Ultra2 w/256MB. All Solaris 2.6 builds up to and including 2001022121 have worked fine on this system.
Comment 6•24 years ago
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Reporter try today's build my bet is that will fix the problem since its reported it was fixed today. bug 69949 that is. Report back either way. Thanks in advance.
Reporter | ||
Comment 7•24 years ago
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I tried Solaris 2.6 build 2001022621 and it still crashes. I've got Mozilla set up to start the browser and Mailnews on startup, and I see the Mailnews window appear first for a few seconds before it crashes. Could this be related to the fixes for <a href="http://bugzilla.mozilla.org/show_bug.cgi?id=10733">bug 10733</a>? It landed about the same time the builds started crashing for me, and it is a Unix-related checkin.
Reporter | ||
Comment 8•24 years ago
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Ok, I've got it narrowed down further. On Solaris builds from 20010223 to the most current (2001022621), if this pref is enabled, Mozilla crashes on startup immediately after displaying the Mailnews window: user_pref("general.startup.mail", true);
Comment 9•24 years ago
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Peter, have you tried a new fresh profile? Can anyone else than Peter confirm this on Solaris? For now, removing smoketest keyword..
Keywords: smoketest
Reporter | ||
Comment 10•24 years ago
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Yes, I tried a new profile...with a new profile, it starts ok. Until I turn on the user pref: user_pref("general.startup.mail", true); Then it starts crashing again on startup. So the obvious workaround is not to set that flag, and to start MailNews manually after startup.
Comment 11•24 years ago
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reporter could you run mozilla -g and give us the output from bt?
Assignee: asa → mscott
Severity: blocker → critical
Component: Browser-General → Mail Back End
Keywords: qawanted → stackneeded
Product: Browser → MailNews
QA Contact: doronr → esther
Summary: Mozilla crashes on startup → Mozilla Mail crashes on startup user_pref("general.startup.mail", true);
Whiteboard: DUPEME
Reporter | ||
Comment 12•24 years ago
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Ok, I am now seeing the same crash on my home PC, running build 2001022705 on WinME. Turning on the pref causes the crash in module JS3250.DLL. With the pref off, the browser starts fine, and I can then start MailNews with no problem. I'll try it on Unix with the -g later this morning.
Comment 13•24 years ago
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Confirming based on above comments.. JS3250 sounds like a Javascript thing.. cc'ing brendan
Status: UNCONFIRMED → NEW
Ever confirmed: true
Comment 14•24 years ago
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I like that stackneeded keyword, I didn't know about that one. Without a stack backtrace, it's fruitless to speculate. Crashing in js3250.dll could mean a bad pointer is being passed to JS (as happens, e.g., in bug 31847), due to a bug in another module. /be
Reporter | ||
Comment 15•24 years ago
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Ok, being a gdb debugger novice it took a few tries. After setting the offending user pref, this is how I invoked it: run-mozilla.sh -g mozilla-bin It complained a bunch about not finding debugging symbols. I'm attaching a text file containing the debugging session once I gave the gdb "run" command, including the bt (backtrace?) after execution halted. Hope this helps.
Reporter | ||
Comment 16•24 years ago
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Comment 17•24 years ago
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We need symbols for all those libraries on the ?? () lines -- try typing 'sha caps', 'sha gkcontent', and 'sha jsdom' to get the top three libraries' symbol tables loaded. This still looks like a dup or close cousin of 31847 to me. Cc'ing mstoltz in case he's seen similar from caps code. /be
Reporter | ||
Comment 18•24 years ago
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Comment 19•24 years ago
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This looks like another symptom of the same bad cause reported in bug 31847, IOW, a dup. joki, any hope of a fix? /be
Reporter | ||
Comment 20•23 years ago
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FWIW, recent builds (I'm using 2001040910 now) don't show the crash behavior when activating the pref. Don't know when it started working, since I haven't had the pref turned on since a few days after I reported the bug.
Assignee | ||
Comment 21•23 years ago
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great. I'm going to mark this as fixed then. thanks everyone.
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → FIXED
Comment 22•23 years ago
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Close it since someone who uses solaris verified it already.
Status: RESOLVED → VERIFIED
Updated•20 years ago
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Product: MailNews → Core
Updated•16 years ago
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Product: Core → MailNews Core
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Description
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