Closed Bug 699817 Opened 13 years ago Closed 9 years ago

Nectar toolbar makes Firefox crash

Categories

(Firefox :: Extension Compatibility, defect)

Product:
Firefox
Component:
Extension Compatibility
Version:
7 Branch
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: b.whitestone, Unassigned)

Details

(Keywords: crash) 

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Build ID: 20110928134238

Steps to reproduce:

Started up firfox


Actual results:

It immediately crashed and gave he option to send a crash report which didn't go through.


Expected results:

It should have gone to my homepage
Summary: Firefox keeps crashing on start up unless in safe mode, and crash resports are not going through. → Firefox keeps crashing on start up unless in safe mode, and crash reports are not going through.
Severity: normal → major
Since Safe Mode is working, try this to see if you're running into a buggy extension:

http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29#Extension_issues
(In reply to therube from comment #1)
> Since Safe Mode is working, try this to see if you're running into a buggy
> extension:
> 
> http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29#Extension_issues

It seems to be the Nectar toolbar...however I've had this for over a year and there have never been any problems before?
So when did it start? Did you upgrade Firefox to 7 or the toolbar updated itself?

Today, extensions are automatically marked compatible with new versions of firefox if they do not use functions that are known to have changed. But it is still possible something was missed and the extension really isn't compatible and starts to crash.
Severity: major → critical
Component: General → Extension Compatibility
Keywords: crash
QA Contact: general → extension.compatibility
Hardware: x86_64 → x86
Summary: Firefox keeps crashing on start up unless in safe mode, and crash reports are not going through. → Nectar toolbar makes Firefox crash
Do crashes happen with the Nectar toolbar when using FF v14.0.1 or latest nightly build?
Not crashing in safe mode, so assuming invalid
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → INVALID
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