Closed
Bug 700364
Opened 13 years ago
Closed 12 years ago
[adbe 3020027] Firefox Crash @ F18720598
Categories
(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)
External Software Affecting Firefox Graveyard
Flash (Adobe)
x86
Windows 7
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: marcia, Assigned: smadayag)
Details
(Keywords: crash)
Crash Data
Seen while reviewing the explosive report. https://crash-stats.mozilla.com/report/list?signature=npswf32_11_2_202_61.dll%400x19e5f5. I am not sure where this version is coming from since the version I get from labs.adobe.com is Version: 11.2.202.19. https://crash-stats.mozilla.com/report/index/4e21926a-198e-4d63-bd29-fc29f2111107 Frame Module Signature [Expand] Source 0 NPSWF32_11_2_202_61.dll NPSWF32_11_2_202_61.dll@0x19e5f5 1 NPSWF32_11_2_202_61.dll NPSWF32_11_2_202_61.dll@0x38bbe1
Reporter | ||
Updated•13 years ago
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Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Reporter | ||
Comment 2•13 years ago
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Actually, not a dupe since the version is different. Sorry for the noise.
Status: RESOLVED → REOPENED
Resolution: DUPLICATE → ---
.61 comes from the new Flash Player auto updater (since about 2011-11-05)
I have contacted one developer from Adobe to stop delivering build .61 and reported it here too: http://forums.adobe.com/thread/922370
Hi Marcia, Do you have the dump file of this crash? Or any reproducing steps for this crash is helpful! Thanks!
Reporter | ||
Comment 8•13 years ago
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I am trying to get the .61 version from the updater but I seem to be stuck on Version: 11.2.202.18 on Win XP even though I have the correct update settings. Maybe I have not got the ping yet or .61 is not being offered? There are no comments in the crash reports and I will have to see if can get some URLs. But the volume seems high (1,455 Crash Reports in the last week) for a version that has not even been shipped yet. (In reply to yzhou from comment #6) > Hi Marcia, > Do you have the dump file of this crash? Or any reproducing steps for this > crash is helpful! > Thanks!
Reporter | ||
Comment 9•13 years ago
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Also it looks as if the lion's share of the crashes are hitting Win XP users.
Comment 10•13 years ago
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Same here. I installed flash player 11.2 beta from labs.adobe.com,the version was 11.2.202.18. I'm also investigating on this right now.
Comment 11•13 years ago
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Here are the .61 files for Windows (x32 & x64) http://remixshare.com/dl/xufjl/Flash_Player_11.2.202.61_win.zip So you don't have to wait for the auto update.
Comment 12•13 years ago
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Thanks, Marcia. I'm preparing for the symbol file of 61 build now. Should I send the symbol directly to you or to other folks as usual?
Reporter | ||
Comment 13•13 years ago
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Please send to the others folks as they actually take care of the upload. (In reply to yzhou from comment #12) > Thanks, Marcia. I'm preparing for the symbol file of 61 build now. Should I > send the symbol directly to you or to other folks as usual?
Comment 14•13 years ago
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Thanks for confirming, Marcia! I've already sent out the symbol files for windows to those guys.
Updated•13 years ago
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Component: Plug-ins → Flash (Adobe)
Product: Core → Plugins
QA Contact: plugins → adobe-flash
Version: Trunk → 11.x
Reporter | ||
Updated•13 years ago
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Crash Signature: [@ npswf32_11_2_202_61.dll@0x19e5f5 ] → [@ npswf32_11_2_202_61.dll@0x19e5f5 ]
[@ npswf32_11_2_202_61.dll@0xb1e13 ]
[@ npswf32_11_2_202_61.dll@0x43942e ]
[@ npswf32_11_2_202_61.dll@0xb0ab4 ]
[@ npswf32_11_2_202_61.dll@0xb0b12 ]
[@ npswf32_11_2_202_61.dll@0xb152e ]
Reporter | ||
Comment 15•13 years ago
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This signature is showing as being a bit high in the latest Firefox 8 explosive report: https://crash-analysis.mozilla.com/rkaiser/2011-11-07/2011-11-07.firefox.8.explosiveness.html Is this update still being served automatically?
Comment 16•13 years ago
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(In reply to Marcia Knous [:marcia] from comment #15) > Is this update still being served automatically? It seems so: https://fpdownload.macromedia.com/pub/flashplayer/update/current/sau/11/xml/version.xml
Comment 17•13 years ago
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I've got a feeling the crashes are linked to the excessive memory use im seeing in this version of flash. A recent bug fix in plugin container resulted in 11.x properly releasing memory when the applet / page was closed, but 11.2b61 seems to have brought it back for revenge. simply opening a few 5-12minute dailymotion video's is locking the container up at 800MB, and then a few more takes it even higher. It might be hitting the 2GB allocation limit on x32 os's, and i can even make it hit the 4GB LAA limit on x64 if i try hard enough.
Comment 18•13 years ago
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and given the virtual allocation is approximately 1.5x the private bytes, its already hitting close to 1.7GB by the time its at 1.1GB private :|
Reporter | ||
Comment 19•13 years ago
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This signature is showing up in the explosive report: https://crash-analysis.mozilla.com/rkaiser/2011-11-13/2011-11-13.firefox.9.explosiveness.html. 2,854 Crash Reports in the last week across all versions.
Comment 20•13 years ago
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Yes, its a high level memory leak which is hitting the 32bit virtual allocation limit and generating a memory exception as a result.
Assignee | ||
Comment 21•13 years ago
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tracking internally as #3020027. after reprocess in sorroco, signature resolved to F18720598__________________________________________________
Assignee: nobody → smadayag
Status: NEW → ASSIGNED
Summary: Firefox Crash @ npswf32_11_2_202_61.dll@0x19e5f5 → [adbe 3020027] Firefox Crash @ npswf32_11_2_202_61.dll@0x19e5f5
Reporter | ||
Updated•13 years ago
|
Crash Signature: [@ npswf32_11_2_202_61.dll@0x19e5f5 ]
[@ npswf32_11_2_202_61.dll@0xb1e13 ]
[@ npswf32_11_2_202_61.dll@0x43942e ]
[@ npswf32_11_2_202_61.dll@0xb0ab4 ]
[@ npswf32_11_2_202_61.dll@0xb0b12 ]
[@ npswf32_11_2_202_61.dll@0xb152e ] → [@ npswf32_11_2_202_61.dll@0x19e5f5 ]
[@ npswf32_11_2_202_61.dll@0xb1e13 ]
[@ npswf32_11_2_202_61.dll@0x43942e ]
[@ npswf32_11_2_202_61.dll@0xb0ab4 ]
[@ npswf32_11_2_202_61.dll@0xb0b12 ]
[@ npswf32_11_2_202_61.dll@0xb152e ]
[@ F18720598_____________…
Updated•13 years ago
|
Summary: [adbe 3020027] Firefox Crash @ npswf32_11_2_202_61.dll@0x19e5f5 → [adbe 3020027] Firefox Crash @ npswf32_11_2_202_61.dll@0x19e5f5 (F18720598__________________________________________________)
Comment 22•12 years ago
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More reports at: https://crash-stats.mozilla.com/report/list?signature=F18720598__________________________________________________ It seems to be fixed from Flash 11.2.203.96.
Status: ASSIGNED → RESOLVED
Crash Signature: [@ npswf32_11_2_202_61.dll@0x19e5f5 ]
[@ npswf32_11_2_202_61.dll@0xb1e13 ]
[@ npswf32_11_2_202_61.dll@0x43942e ]
[@ npswf32_11_2_202_61.dll@0xb0ab4 ]
[@ npswf32_11_2_202_61.dll@0xb0b12 ]
[@ npswf32_11_2_202_61.dll@0xb152e ]
[@ F18720598_____________… → [@ F18720598__________________________________________________ ]
Closed: 13 years ago → 12 years ago
Resolution: --- → WORKSFORME
Summary: [adbe 3020027] Firefox Crash @ npswf32_11_2_202_61.dll@0x19e5f5 (F18720598__________________________________________________) → [adbe 3020027] Firefox Crash @ F18720598
Comment 23•8 years ago
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Version and milestone values are being reset to defaults as part of product refactoring.
Version: 11.x → unspecified
Updated•2 years ago
|
Product: External Software Affecting Firefox → External Software Affecting Firefox Graveyard
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Description
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