716703 - View more information about this update link doesn't work

Status: RESOLVED INVALID

(Toolkit :: Application Update, defect)

Description

[Mike Kaply [:mkaply]]

Attachment: Screenshot

I just got offered the new Firefox update and I got the attached dialog.

The link labeled "View more information" did nothing when clicked.

Comment 1

[Robert Strong (they/them - no direct email)]

What version are you using (bug is marked as trunk nut you have official branding)?

Comment 2

[Mike Kaply [:mkaply]]

Sorry about that. This was an 8.0 to 9.0 update, I believe (I got confused I was trying to update all my different versions). Unfortunately, when I killed it and then restarted, I did not receive the dialog again.

So I have no idea how to make that dialog reappear.

Comment 3

[Mike Kaply [:mkaply]]

And to be clear, I had no browser UI at this point. The only thing that was displayed was this dialog.

Comment 4

[Robert Strong (they/them - no direct email)]

Did you try to update from that dialog or click next and if so, was it successful?

Comment 5

[Robert Strong (they/them - no direct email)]

(In reply to Michael Kaply (mkaply) from comment #3)
> And to be clear, I had no browser UI at this point. The only thing that was
> displayed was this dialog.
Did the browser appear while the update ui was displayed?

Comment 6

[Mike Kaply [:mkaply]]

I did click next from the dialog and it started do the update. Honestly, I cancelled at that point because I realized I should have waited to debug the problem further.

When I restarted Firefox, I did not get that dialog and the only way to update was to use the about dialog.

> Did the browser appear while the update ui was displayed?

No, there was no browser UI at all while the update was happening. Just a progress indicator in the dialog itself.

Comment 7

[Robert Strong (they/them - no direct email)]

That UI will display when an update must be confirmed by the user prior to updating. The weird thing is that is not blocking ui and doesn't prevent the browser from displaying ever.

Comment 8

[Mike Kaply [:mkaply]]

> That UI will display when an update must be confirmed by the user prior to updating. 

How does that happen?

Incompatible add-ons aren't checked until after the install happens, correct? So what could cause this particular dialog to be displayed?

(Trying to recreate)

Comment 9

[Robert Strong (they/them - no direct email)]

(In reply to Michael Kaply (mkaply) from comment #8)
> > That UI will display when an update must be confirmed by the user prior to updating. 
> 
> How does that happen?
> 
> Incompatible add-ons aren't checked until after the install happens,
> correct? So what could cause this particular dialog to be displayed?
No... they are checked before updating.

Comment 10

[Mike Kaply [:mkaply]]

So should we close this as invalid?

I can't recreate and we don't know why it happened. Seems silly to keep it open just to sit here.