721645 - crash in GetContextFromObject @ CrashInJS

Status: RESOLVED INACTIVE

(Core :: XPConnect, defect)

Description

[Anthony Ricaud (:rik)]

This bug was filed from the Socorro interface and is 
report bp-a8ce6fac-c354-43a2-a0dc-f54d22120127 .
============================================================= 
I got three crashes after installing about:jank.

I wasn't doing anything specific at the time and it's my first series of crash in a month.

Comment 1

[Scoobidiver (away)]

It might be related to bug 721025.

Comment 2

[Robert Kaiser]

https://crash-stats.mozilla.com/report/list?signature=CrashInJS%20%7C%20GetContextFromObject is topcrash #2 in Firefox 12.* in yesterday's data.

Comment 3

[Scoobidiver (away)]

It's correlated to BExternal.dll:
  CrashInJS | GetContextFromObject|EXCEPTION_ACCESS_VIOLATION_WRITE (173 crashes)
    100% (173/173) vs.   7% (178/2475) BExternal.dll

Comment 4

[Robert Kaiser]

We have no such crashes left yesterday on 12, I think we can call this fixed by the Babylon update and bug 715744. Agreed?

Comment 5

[Sheila Mooney]

Sounds good to me. I will resolve as fixed.

Comment 6

[Scoobidiver (away)]

It's #3 top crasher in 12.0b2.

It's still correlated to BExternal.dll:
  CrashInJS | GetContextFromObject|EXCEPTION_ACCESS_VIOLATION_WRITE (914 crashes)
     99% (901/914) vs.   3% (901/26082) BExternal.dll

Comment 7

[Alex Keybl [:akeybl]]

That Babylon guys were pretty responsive about bug 715744, can we reach out to them here as well Jorge?

Comment 8

[Jorge Villalobos [:jorgev] (he/him)]

I just sent a message to them.

Comment 9

[Jorge Villalobos [:jorgev] (he/him)]

Do we have a version number for that DLL? The newest versions of the Babylon software should have a versioned BExternal.dll.

Comment 10

[Scoobidiver (away)]

(In reply to Jorge Villalobos [:jorgev] from comment #9)
> Do we have a version number for that DLL? The newest versions of the Babylon
> software should have a versioned BExternal.dll.
Amongst 26082 crashes with BExternal.dll loaded, there are no crashes with a versioned BExternal.dll.

Comment 11

[Jorge Villalobos [:jorgev] (he/him)]

According to Babylon, one of their affiliates was distributing the old DLL. The problem was corrected on their side, so the crash rate should diminish soon. If nothing has changed in a couple of days, please let me know and I'll ping them again.

Comment 12

[Alex Keybl [:akeybl]]

(In reply to Jorge Villalobos [:jorgev] from comment #11)
> According to Babylon, one of their affiliates was distributing the old DLL.
> The problem was corrected on their side, so the crash rate should diminish
> soon. If nothing has changed in a couple of days, please let me know and
> I'll ping them again.

Thanks Jorge! We'll keep this bug on our radar.

Comment 13

[Alex Keybl [:akeybl]]

(In reply to Scoobidiver from comment #10)
> (In reply to Jorge Villalobos [:jorgev] from comment #9)
> > Do we have a version number for that DLL? The newest versions of the Babylon
> > software should have a versioned BExternal.dll.
> Amongst 26082 crashes with BExternal.dll loaded, there are no crashes with a
> versioned BExternal.dll.

Actually given this, I don't believe there's any reason to continue tracking.

Comment 14

[Scoobidiver (away)]

It's #126 top browser crasher in 12.0b2 and #193 in 12.0b3, so no longer a top crasher.

Comment 15

[Jorge Villalobos [:jorgev] (he/him)]

So, it looks like this was caused by old versions of Babylon. Should this bug be closed then?

Comment 16

[BMO Automation]

Per policy at https://wiki.mozilla.org/Bug_Triage/Projects/Bug_Handling/Bug_Husbandry#Inactive_Bugs. If this bug is not an enhancement request or a bug not present in a supported release of Firefox, then it may be reopened.