727109 - etherpad.mozilla.org is intermittently down

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: WebOps: Other, task)

Description

[Chris Beard]

for the last 24 hours i've been unable to reliably connect to the etherpad.  in a meeting just now, people are saying that they are connncted, and then they get a "re-establishing connection" and some people get a 404 page or equivalent.  and when it does load, it is incredibly slow.

Comment 1

[Chris Beard]

i've been told that the desktop team is recommending people using Chrome to access etherpad -- it seems to work for me, but at the same time Firefox is working for me again (not sure if this helps, but it's a data point that i've heard)

Comment 2

[Corey Shields [:cshields]]

Etherpad was down this morning but was brought back since this bug was filed.

It is experiencing intermittent outages (about once a week or so).  We are in the process of a new etherpad version, pending infrasec review.  We don't know for sure that it will fix the problems experienced here but it is worth a shot.