Last Comment Bug 727746 - New versions of Firefox (>8.0.1) freeze with my network configuration
: New versions of Firefox (>8.0.1) freeze with my network configuration
Product: Firefox
Classification: Client Software
Component: Untriaged (show other bugs)
: 9 Branch
: x86 Windows XP
-- critical (vote)
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Assigned To: Nobody; OK to take it and work on it
: Panos Astithas (he/him) [:past] (please ni?)
Depends on:
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Reported: 2012-02-16 01:26 PST by Anthony
Modified: 2012-09-04 10:05 PDT (History)
2 users (show)
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Crash Signature:
QA Whiteboard:
Iteration: ---
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Has Regression Range: ---
Has STR: ---


Description User image Anthony 2012-02-16 01:26:41 PST
User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.33 Safari/535.19

Steps to reproduce:

Upgrading Firefox to version 9 or version 10 causes freezing problems.
If I remove all plugins and restart Firefox in safe mode, nothing changes and the software systematically freezes.
I don't encounter any problem with Firefox 8.0.1. My network configuration is set to "Auto-detect proxy settings for this network". If I set the proxy manually, the software freezes too.
My co-workers have the same issue (on Windows XP). A PC without any previous Firefox install is working perfectly fine with the new FF versions... 

Actual results:

Firefox freezes

Expected results:

No freeze
Comment 1 User image Matthias Versen [:Matti] 2012-02-16 02:32:15 PST
What makes you believe that this hang has to do with the networking configuration ?
Please try a new profile
Comment 2 User image Julien Wajsberg [:julienw] 2012-02-16 02:44:53 PST
Could be related to Bug 72444 being fixed ?
Comment 3 User image Anthony 2012-02-16 08:54:26 PST
I removed all my FF profiles and the directory : "D:\Documents and Settings\XXXXXX\Application Data\Mozilla\Firefox" and created a new profile. Nothing changes and the software freezes when I set the proxy.

I've downgraded to 8.0.1 with any pb.
Comment 4 User image Matthias Versen [:Matti] 2012-02-16 13:54:21 PST
Your XP installation is SP2 or SP3 and not only SericePack1 ?
We need a windbg log file.
Please attach a a log using the "add an attachment" link in this report :

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