756524 - connection lost to irc.mozilla.org

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[John O'Duinn [:joduinn] (please use "needinfo?" flag)]

1) just lost irc from people.m.o:
...
11:11:08 -!- Irssi: Looking up irc.mozilla.org
11:11:08 -!- Irssi: Connecting to irc.mozilla.org [10.8.74.24] port 6697
11:11:08 -!- Irssi: warning SSL handshake failed: unknown protocol
11:11:08 -!- Irssi: Connection lost to irc.mozilla.org
11:16:08 -!- Irssi: Removed reconnection to server irc.mozilla.org port 6697
11:16:08 -!- Irssi: Looking up irc.mozilla.org
11:16:08 -!- Irssi: Reconnecting to irc.mozilla.org [10.8.74.24] port 6697 - use /RMRECONNS to 
          abort
11:16:08 -!- Irssi: warning SSL handshake failed: unknown protocol
11:16:08 -!- Irssi: Connection lost to irc.mozilla.org
....


restarting my irssi didnt help. 

2) sitting beside mrz, he noted that a bunch of people just "dropped off" irc. mrz was unable to raise people on phone, so I'm filing this bug.

Comment 1

[John O'Duinn [:joduinn] (please use "needinfo?" flag)]

1) irc.m.o now back, so downgrading

2) i heard something about network outage in MV - maybe related?

Comment 2

[Eric Ziegenhorn :ericz]

Yes, this was related to some Netops work that accidentally took SJC1 and MV offline (from what I heard).  As for reconnecting to people, it should work now.  Ravi found and fixed a bug in the IRC configuration that was throttling connection attempts from people.mozilla.org but should not have.

Comment 3

[Larry Xiao]

sorry to reopen this thread
I'm in the same situation, and I don't understand your discussion. (or how to fix it)

14:26 [mozilla2] -!- Irssi: Looking up irc.mozilla.org
14:26 [mozilla2] -!- Irssi: Connecting to irc.mozilla.org [63.245.216.214] port 6697
14:26 [mozilla2] -!- Irssi: Connection to irc.mozilla.org established
14:26 -!- Irssi: Connection lost to irc.mozilla.org
14:26 [mozilla2] -!- Irssi: Looking up irc.mozilla.org
14:26 [mozilla2] -!- Irssi: Connecting to irc.mozilla.org [63.245.216.214] port 8443
14:26 [mozilla2] -!- Irssi: Connection to irc.mozilla.org established
14:26 -!- Irssi: Connection lost to irc.mozilla.org

Comment 4

[Larry Xiao]

After searching around once again ...
My problem is solved by using SSL connection

/connect -ssl irc.mozilla.org 6697

Hope this won't bother future users again ...
But why I find no info from the client or the server ...

Comment 5

[Ashish Vijayaram [:ashish]]

Documented in https://wiki.mozilla.org/IRC:

> /SERVER ADD -ssl -auto -network Mozilla irc.mozilla.org 6697

Comment 6

[Larry Xiao]

(In reply to Ashish Vijayaram [:ashish] from comment #5)
> Documented in https://wiki.mozilla.org/IRC:
> 
> > /SERVER ADD -ssl -auto -network Mozilla irc.mozilla.org 6697

Yes, I'm sorry to have overlooked ...
As a new IRC user, I took for granted that I just need host:port, and wasn't able to figure it out for quite some time ...
I think the page is covers several topic and the part about connecting to server is organized into specific clients.
Maybe we can provide a single IRC server profile like:

Host : irc.mozilla.org
Port : 6697 *
SSL  : Required

* Chat Server Port for users of mobile carriers that block IRC (e.g. Verizon) : 8443
(because some client is not listed thus easy to miss out on details)

Comment 7

[Larry Xiao]

(In reply to Ashish Vijayaram [:ashish] from comment #5)

Thank you for replying! =D