763895 - Flash hang in F_790366171

Status: RESOLVED INCOMPLETE

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[Scoobidiver (away)]

It's #28 top crasher and #7 top plugin crasher in 13.0.
It's not specific to Flash 11.3.

Signature 	hang | F_790366171________________________________________ More Reports Search
UUID	05bbbd0f-462b-46d7-9874-bde822120612
Date Processed	2012-06-12 11:32:42
Process Type	plugin Version: Filename: NPSWF32_11_3_300_257.dll
Uptime	3260
Install Age	5.2 days since version was first installed.
Install Time	2012-06-07 06:36:05
Product	Firefox
Version	13.0
Build ID	20120601045813
Release Channel	release
OS	Windows NT
OS Version	5.1.2600 Service Pack 3
Build Architecture	x86
Build Architecture Info	AuthenticAMD family 15 model 107 stepping 2
Crash Reason	EXCEPTION_BREAKPOINT
Crash Address	0x21f4042
App Notes 	
AdapterVendorID: 0x10de, AdapterDeviceID: 0x10c3, AdapterSubsysID: 140110b0, AdapterDriverVersion: 6.14.12.8026
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+ 
EMCheckCompatibility	True

Frame 	Module 	Signature 	Source
0 	NPSWF32_11_3_300_257.dll 	F_790366171________________________________________ 	F_721619522___________________________________________________________:256
1 	NPSWF32_11_3_300_257.dll 	F1786948743_______________________________ 	F1471957521____________________________________________________________:204
2 	NPSWF32_11_3_300_257.dll 	F1516301231________ 	F_1554554626_________________________________________:11029
3 	NPSWF32_11_3_300_257.dll 	F_433506135_______ 	F_1554554626_________________________________________:1102
4 	NPSWF32_11_3_300_257.dll 	F1364783720___________ 	
5 	NPSWF32_11_3_300_257.dll 	F_682491847___________________________ 	F342217230_________________________________________________________:874
6 	NPSWF32_11_3_300_257.dll 	F1905979889______________ 	F_2070209319__________________________________________________:1098
7 	NPSWF32_11_3_300_257.dll 	F1151864417___________ 	F_2070209319__________________________________________________:1314
8 	NPSWF32_11_3_300_257.dll 	F1121236768___________________ 	F_2070209319__________________________________________________:1422
9 	NPSWF32_11_3_300_257.dll 	F1319068985__________________________________ 	F342217230_________________________________________________________:392
10 	NPSWF32_11_3_300_257.dll 	F_969435502____________________________ 	F342217230_________________________________________________________:774
11 	NPSWF32_11_3_300_257.dll 	F_1048921844_______________ 	F_2070209319__________________________________________________:1087
12 	NPSWF32_11_3_300_257.dll 	F_474041498____________________________ 	F_2070209319__________________________________________________:633
13 	NPSWF32_11_3_300_257.dll 	F_292736371__________________________ 	F_2070209319__________________________________________________:1233
14 	NPSWF32_11_3_300_257.dll 	F1000461444______________________ 	F_525551712__________________________________________:1697
15 	NPSWF32_11_3_300_257.dll 	F134844624_________________________ 	F1752509159____________________________________________________________:465
16 	NPSWF32_11_3_300_257.dll 	F_797755304__________________________ 	F_1768667508________________________________________________________________________:871
17 	NPSWF32_11_3_300_257.dll 	F_1110475635_____________ 	F_1768667508________________________________________________________________________:776
18 	NPSWF32_11_3_300_257.dll 	F198479992___________________ 	
19 	NPSWF32_11_3_300_257.dll 	F1056800727________________________________ 	F_1768667508________________________________________________________________________:5956
20 	NPSWF32_11_3_300_257.dll 	F189224031___________________________________ 	F_525551712__________________________________________:31242
21 	NPSWF32_11_3_300_257.dll 	F1241262854________________________________________________ 	F_1114345772_________________________________________________________:36
22 	NPSWF32_11_3_300_257.dll 	F_863256528____________________________________________________________ 	F991018201_________________________________________________________:24
23 	NPSWF32_11_3_300_257.dll 	F2105638915_____________________________________________________________________ 	c:\program files (x86)\microsoft visual studio 9.0\vc\atlmfc\include\atlwin.h:3081
24 	user32.dll 	InternalCallWinProc 	
25 	user32.dll 	UserCallWinProcCheckWow 	
26 	user32.dll 	DispatchMessageWorker 	
27 	user32.dll 	DispatchMessageW 	
28 	xul.dll 	base::MessagePumpForUI::ProcessMessageHelper 	ipc/chromium/src/base/message_pump_win.cc:366
29 	xul.dll 	base::MessagePumpForUI::ProcessNextWindowsMessage 	ipc/chromium/src/base/message_pump_win.cc:341
30 	xul.dll 	base::MessagePumpForUI::DoRunLoop 	ipc/chromium/src/base/message_pump_win.cc:210
31 	xul.dll 	base::MessagePumpWin::RunWithDispatcher 	ipc/chromium/src/base/message_pump_win.cc:53
32 	xul.dll 	base::MessagePumpWin::Run 	ipc/chromium/src/base/message_pump_win.h:78
33 	xul.dll 	MessageLoop::RunInternal 	ipc/chromium/src/base/message_loop.cc:208
34 	xul.dll 	MessageLoop::RunHandler 	ipc/chromium/src/base/message_loop.cc:194
35 	xul.dll 	MessageLoop::Run 	ipc/chromium/src/base/message_loop.cc:175
36 	xul.dll 	XRE_InitChildProcess 	toolkit/xre/nsEmbedFunctions.cpp:513
37 	plugin-container.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:107
38 	plugin-container.exe 	__tmainCRTStartup 	crtexe.c:552
39 	kernel32.dll 	BaseProcessStart 	

NPSWF32_11_3_300_257.dll 	11.3.300.257 	4E78057B792547E7838DFC58366D62861 	NPSWF32.pdb

More reports at:
https://crash-stats.mozilla.com/report/list?signature=hang+|+F_790366171________________________________________

Comment 1

[Shobhit Gupta]

My Firefox was hanging as well since last few days.

Today I decided to delete the NPSWF32_11_3_300_257.dll file and then my firefox started working great again.

Comment 2

[Benjamin Smedberg]

I'm closing a lot of bugs which are filed as Adobe Flash bugs which are either irrelevant, not actionable, or not serious enough to track in the Mozilla bug tracker. For the most part, Flash bugs should be filed in Adobe bugbase, and we'll only track a few highly-critical issues in the Mozilla tracker.

Comment 3

[BMO Automation]

Version and milestone values are being reset to defaults as part of product refactoring.