Closed Bug 767890 Opened 12 years ago Closed 12 years ago

firefox 13.x crash continuously @ RtlActivateActivationContext

Categories

(Firefox :: General, defect)

13 Branch
x86
Windows XP
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: david2.guillaume, Unassigned)

Details

(Keywords: crash, Whiteboard: [startupcrash])

Crash Data

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0
Build ID: 20120420145725

Steps to reproduce:

I have migrate from firefox 12 to firefox 13.0 the first time, but i have the same problem when i mgrate to 13.01
Firefox crash contiously. I had to backward to firefox 12 to solved the problem


Actual results:

When firefox star, it crash asking to send reprort and restart. But each restart crash again with same popup.

The trace id of the crash is : bp-de678377-d6f5-485b-8cf8-462622120618



Expected results:

Firefox should start without crashing
Component: Untriaged → Migration
The migration component is for migrating data from another browser so I'm moving the bug back to untriaged.

This could be caused by one of your add-ons.  Try starting Firefox in safe mode[1] where no add-ons run and see if it works.  If it does, you can test adding one add-on at a time to see which one causes the crash. 

[1] https://support.mozilla.com/kb/Safe+Mode
Component: Migration → Untriaged
Keywords: crash
Crash Signature: [@ RtlActivateActivationContext | ActivateActCtx]
Whiteboard: [startupcrash]
Version: 12 Branch → 13 Branch
Works fine for me, please try with a new profile (1) and or another Firefox versions.

(1) https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?s=profiles&r=1&e=un&as=s#w_creating-a-profile
Component: Untriaged → General
david2?  did you isolate the crash to an addon or profile?
Summary: firefox 13.x crash continiously → firefox 13.x crash continuously @ RtlActivateActivationContext
Whiteboard: [startupcrash] → [closeme 2012-07-20][startupcrash]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2012-07-20][startupcrash] → [startupcrash]
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