Closed Bug 780639 Opened 12 years ago Closed 12 years ago

2 bugs: in Firefox, I get when drafting an email, a banner at top of the window states I should restart in 32 bit mode. I restart and have to re-write my message at which time Firefox crashes. This happens again and again.

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
14 Branch
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: nkfuji, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:14.0) Gecko/20100101 Firefox/14.0.1
Build ID: 20120713134347

Steps to reproduce:

In Hotmail, I attempt to create a email.  I notice a banner at the top of the page that states I should restart the page in 32 bit mode.  I click on restart in 32 bit mode.  It restarts.  I begin to re-type the email and send it.


Actual results:

Firefox crashes either while typing the email or when I click on send. This happens over and over again.  I cannot write or send messages in Hotmail on Firefox.


Expected results:

The email message should have been sent.
Can you provide the crash ID from about:crashes?
Does it happen in Safe Mode (see https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode)?
Component: Untriaged → General
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.