Closed Bug 781241 Opened 12 years ago Closed 11 years ago

node4.testing.stage.metrics.scl3 Power supply failure

Categories

(Infrastructure & Operations :: DCOps, task)

Product:
Infrastructure & Operations
Component:
DCOps
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: ericz, Assigned: vinh)

Details

node4.testing.stage.metrics.scl3.mozilla.com:IPMI Log is CRITICAL: CRITICAL -    1 -- 08/07/2012 -- 19:10:55 -- Power Supply #0x17 -- Failure -- Asserted
Transferring to DC Ops for the RMA process.
Assignee: eziegenhorn → server-ops
Component: Server Operations → Server Operations: DCOps
QA Contact: jdow → dmoore
colo-trip: --- → scl3
Assignee: server-ops → vhua
From visually inspecting both power supplies on node4.testing.stage.metrics host, nothing looks out of the ordinary. I've unplugged and replugged both power supplies and they both powered up fine. Will have to investigate further.
Status: NEW → ASSIGNED
I've cleared the power supply logs. Will check back in a few days to see if issue still arise.
No power supply error message alerted today. Closing ticket.
Status: ASSIGNED → RESOLVED
Closed: 12 years ago
Resolution: --- → FIXED
I'm reopening this as I'm getting the exact same alert:

[eziegenhorn@node4.research.stage.metrics.scl3 ~]$ sudo ipmitool sel list
   1 | 02/21/2013 | 17:38:45 | Power Supply #0x17 | Failure detected | Asserted
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Reseated the power supply.  

sudo ipmitool sdr type 'Power Supply'
PS Status        | 17h | ok  | 10.1 | 0 unspecified
[vhua@node4.testing.stage.metrics.scl3 ~]$ sudo ipmitool sel list
SEL has no entries
Status: REOPENED → RESOLVED
Closed: 12 years ago → 11 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations
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