789054 - Download manager ends all active downloads after "Clear all history"

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[t8av]

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:15.0) Gecko/20100101 Firefox/15.0
Build ID: 20120824154833

Steps to reproduce:

I was downloading files. The Download manager indicated that the downloads are progressing.

While downloading, I used the "Clear recent/all history" tool and chose only to delete the cache.



Actual results:

Firefox hang for about 40 seconds and then was active again, however all the downloads ended prematurely (immediately after Firefox was active again).



Expected results:

Downloads should continue to be active regardless the use of "Clear recent/all history".

Comment 1

[[:Aleksej]]

Mozilla/5.0 (X11; Linux x86_64; rv:18.0) Gecko/18.0 Firefox/18.0
Downloading http://releases.mozilla.org/pub/mozilla.org/firefox/releases/15.0.1/source/firefox-15.0.1.source.tar.bz2 (80M).

Works for me, except that during the clearing, the Downloads window loses information on the time left to download the file for a moment.

A 2010 report: bug 538798.

Comment 2

[[:Aleksej]]

Could it be that, because of the 40 seconds hang, the connection timed out?

Comment 3

[[:Aleksej]]

The hang might be bug 645471.

Comment 4

[Wayne Mery (:wsmwk)]

(In reply to Aleksej [:Aleksej] from comment #1)
> Mozilla/5.0 (X11; Linux x86_64; rv:18.0) Gecko/18.0 Firefox/18.0
> Downloading
> http://releases.mozilla.org/pub/mozilla.org/firefox/releases/15.0.1/source/
> firefox-15.0.1.source.tar.bz2 (80M).
> 
> Works for me, except that during the clearing, the Downloads window loses
> information on the time left to download the file for a moment.
> 
> A 2010 report: bug 538798.

@t8av, if you still see the problem, do you agree with the above comments?
(In reply to Aleksej [:Aleksej] from comment #3)
> The hang might be bug 645471.

Comment 5

[t8av]

1. According to my experience with Firefox, any slowness or hang might influence the download manager, but this is a random thing. 

2. This bug is relatively simple to test. Just create a significant hang/slowness while downloading, and see what happens.

3. I don't know the answer to your question regarding bug 645471.

Comment 6

[Cosmin Muntean [:cmuntean], Ecosystem QA]

Hi T8av,

I have tested the mentioned issue on latest Firefox release (43.0.4) and latest Nightly (46.0a1) and could not reproduce it. I followed your provided steps and after clearing the cache, the files in progress were not stopped and were successfully downloaded, and no hang occurred.

Firefox: 43.0.4, Build ID: 20160105164030, User Agent: Mozilla/5.0 (Windows NT 6.0; rv:43.0) Gecko/20100101 Firefox/43.0
Firefox: 46.0a1, Build ID: 20160112030227,  User Agent: Mozilla/5.0 (Windows NT 6.0; rv:46.0) Gecko/20100101 Firefox/46.0

Can you please test this on the latest Firefox release (43.0.4) or latest Nightly (46.0a1, https://nightly.mozilla.org/) and tell me if this still reproduces for you ? When doing this please use a new fresh Firefox profile, maybe also in safe mode (https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems). 

Thanks,
Cosmin.

Comment 7

[t8av]

sorry, i didn't use firefox for long.

if you tested it in the new firefox version and the bug did not occur anymore, maybe you can close this bug.

Comment 8

[Cosmin Muntean [:cmuntean], Ecosystem QA]

Considering comment #2 and the fact I can not reproduce this issue on latest Firefox release, I will mark this as RESOLVED - WFM.

Reporter, please feel free to reopen it if you are still having this issue.