Closed Bug 81578 Opened 23 years ago Closed 23 years ago

Can't delete large selection of email messages

Categories

(MailNews Core :: Database, defect)

Product:
MailNews Core
Component:
Database
Platform:
x86
Windows 95
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
VERIFIED WORKSFORME

People

(Reporter: johng, Assigned: Bienvenu)

Details

Build 2001051104 on Win 95 using POP

I select several dozen messages in my inbox, discontinuous, and click delete. 
The N and progress bar move forever without any progress until I finally have to
click stop.  Then I can't delete anything, and sometimes crash soon afterward
(as I did earlier tonight - check talkback from johng).  I'm having trouble
running more recent builds at all (different bug), but I'll try it on a later
build if I can.
QA Contact: esther → sheelar
  incidentid: 30599359 
comments by the reporter when the talkbackid was submitted:
tried to delete lots of email from my inbox - one big discontiuous selection 

   MORK.DLL + 0x4bb3 (0x605b4bb3) 
                                        
     
   MORK.DLL + 0x4c19 (0x605b4c19) 
                                        
     
   MORK.DLL + 0x1a32 (0x605b1a32) 
                                        
     
   MORK.DLL + 0x28a4 (0x605b28a4) 
                                        
     
   MORK.DLL + 0x1a32 (0x605b1a32) 
                                        
     
   MORK.DLL + 0xfca1 (0x605bfca1) 
                                        
     
   JS3250.DLL + 0x15550 (0x60c95550) 
                                        
     
   JS3250.DLL + 0x157cf (0x60c957cf) 
                                        
     
   JS3250.DLL + 0x167ef (0x60c967ef) 
                                        
     
   JSDOM.DLL + 0x5a89 (0x60545a89) 
                                        
     
   DOCSHELL.DLL + 0x6478 (0x60126478) 
                                        
     
   GKLAYOUT.DLL + 0x62378 (0x60372378) 
                                        
     
   GKLAYOUT.DLL + 0x9ee8 (0x60319ee8) 
                                        
     
   GKLAYOUT.DLL + 0xd759 (0x6031d759) 
                                        
     
   GKLAYOUT.DLL + 0x9ee8 (0x60319ee8) 
                                        
     
   GKLAYOUT.DLL + 0xd759 (0x6031d759) 
                                        
     
   GKLAYOUT.DLL + 0x28797 (0x60338797) 
                                        
     
   GKLAYOUT.DLL + 0x9ee8 (0x60319ee8) 
                                        
     
   GKLAYOUT.DLL + 0xd759 (0x6031d759) 
                                        
     
   GKLAYOUT.DLL + 0x28797 (0x60338797) 
                                        
     
   GKLAYOUT.DLL + 0x9ee8 (0x60319ee8) 
                                        
     
   GKLAYOUT.DLL + 0xd759 (0x6031d759) 
                                        
     
   GKLAYOUT.DLL + 0x28797 (0x60338797) 
                                        
     
   GKLAYOUT.DLL + 0x9ee8 (0x60319ee8) 
                                        
     
   GKLAYOUT.DLL + 0xd759 (0x6031d759) 
                                        
     
   GKLAYOUT.DLL + 0x28797 (0x60338797) 
                                        
     
   GKLAYOUT.DLL + 0x9ee8 (0x60319ee8) 
                                        
     
   GKLAYOUT.DLL + 0xd759 (0x6031d759) 
                                        
     
   GKLAYOUT.DLL + 0x28797 (0x60338797) 
                                        
     
   GKLAYOUT.DLL + 0x9ee8 (0x60319ee8) 
                                        
     
   GKLAYOUT.DLL + 0xd759 (0x6031d759) 
                                        
     
   GKLAYOUT.DLL + 0x28797 (0x60338797) 
                                        
     
   GKLAYOUT.DLL + 0x9ee8 (0x60319ee8) 
                                        
     
   GKLAYOUT.DLL + 0xd759 (0x6031d759) 
                                        
     
   GKLAYOUT.DLL + 0x28797 (0x60338797) 
                                        
     
   GKLAYOUT.DLL + 0x9ee8 (0x60319ee8) 
                                        
     
   GKLAYOUT.DLL + 0xd759 (0x6031d759) 
                                        
     
   GKLAYOUT.DLL + 0x57d78 (0x60367d78) 
                                        
     
   GKLAYOUT.DLL + 0x57341 (0x60367341) 
                                        
     
   GKLAYOUT.DLL + 0x84de1 (0x60394de1)

Bienvenu,
Is this the same bug as 73209->dup of 72478->dup of 73840?
                                        


No, I don't think it's a dup of those bugs. Unfortunately, I can't reproduce
this problem. A later build would help - I'm a little afraid this might be
specific to win95
bienvenu- you are welcome to look at my PC in person if that will help ...
John, are you still seeing this? I looked through your recent talkback crashes
and couldn't find any mail related crashes - they were all in SetFocus, which is
a bug that has since been fixed.
I still have this problem with the N public beta release, and I can reproduce it
consistently.  I can always reproduce it when I try to delete messages left in
my inbox or sent folder from back in Feb.

Shall we schedule a time to look at my PC?  I'm working at home today, but might
come in later today if that helps you.
I cannot delete email in a medium/large folder either (one folder has 656
messages, the other has 2436).  There is no response via the delete key,
right-clicking then selecting delete, or clicking the toolbar delete button. 
This bug should not be marked as win95, as this is happening on x86 Linux.  I am
using 0.9.2 (Build ID 2001062906).
Is this bug specific to certain folders? Or can you never delete messages, Brian?
Navin has made some fixes in this area. Is this still a problem on a recent
trunk build?
John, are you still seeing this? If you delete your .msf files and recreate
them, does the problem go away? There have been several ways to get incorrect
.msf files, especially after moving/copying local messages, that have since been
fixed.
Status: NEW → ASSIGNED
marking wfm - I think Navin actually fixed this bug, but I don't know what the
bug # is.
Status: ASSIGNED → RESOLVED
Closed: 23 years ago
Resolution: --- → WORKSFORME
Verifying worksforme deleting large messages from my test pop account.  I tried 
deleting about 1656 messages from my inbox.  
2002-01-14-06 win98
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
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