817108 - [Otoro] Flashing a multi-locale build will brick the device and not start up past boot screen

Status: RESOLVED INVALID

(Firefox OS Graveyard :: GonkIntegration, defect)

Description

[Tony Chung [:tchung]]

After attempting to flash the phone with the multi-locale builds generated from bhearsum's repo, my phone loads up with a gray screen and no more.   There's no adb input either, so essentially the device is bricked.

I tried 2 different otoros, now i have 2 bricked devices.

Repro:
1) on an Otoro, unpack an existing daily otoro build (i used 11-27 build from daily ftp directory)
2) goto bhearsum's people account, and download the multi-locale package 
3) replacing system.img, ramdisk.img and userdata.img into an existing b2g-distro
build.
4) run ./flash.sh.  Verify screen reboots and your'e stuck on the gray screen with no adb devices detection.

Tonys:b2g-distro tchung$ ./flash.sh
Rebooting into device bootloader...
Flashing system images...
< waiting for device >
erasing 'cache'...
OKAY [  0.520s]
finished. total time: 0.520s
erasing 'userdata'...
OKAY [  1.379s]
finished. total time: 1.379s
sending 'boot' (8652 KB)...
OKAY [  0.746s]
writing 'boot'...
FAILED (remote: flash write failure)
finished. total time: 2.241s

Comment 1

[[e-mail] (:bhearsum)]

It's worth noting that nobody is sure that this is related to Multilocale. I find it unlikely that it would be, as the only different about those builds is the gaia profile.

Comment 2

[Zibi Braniecki [:zbraniecki][:gandalf]]

Tony: in order to revive from this stage, go to bootloader mode. Here's info for Unagi: https://developer.mozilla.org/en-US/docs/Mozilla/Boot_to_Gecko/Troubleshooting - but it should work the same for otoro.

Comment 3

[Jonathan Griffin (:jgriffin)]

(In reply to Zbigniew Braniecki [:gandalf] from comment #2)
> Tony: in order to revive from this stage, go to bootloader mode. Here's info
> for Unagi:
> https://developer.mozilla.org/en-US/docs/Mozilla/Boot_to_Gecko/
> Troubleshooting - but it should work the same for otoro.

At least for my phone, that doesn't help.  I can get into fastboot mode fine, but any attempt to flash a file results in "remote write failed".

Comment 4

[Zibi Braniecki [:zbraniecki][:gandalf]]

does this happen for multi-locale builds only or also for older builds (before multi-locale)?

Comment 5

[Tony Chung [:tchung]]

(In reply to Zbigniew Braniecki [:gandalf] from comment #4)
> does this happen for multi-locale builds only or also for older builds
> (before multi-locale)?

i havent tried older build, because bhearsum didnt generate these in his private repository.  however, i have tried the otoro builds in the past from the AWS storage, and they flashed fine.  (and those are single-locale)

Comment 6

[[e-mail] (:bhearsum)]

(In reply to Tony Chung [:tchung] from comment #5)
> (In reply to Zbigniew Braniecki [:gandalf] from comment #4)
> > does this happen for multi-locale builds only or also for older builds
> > (before multi-locale)?
> 
> i havent tried older build, because bhearsum didnt generate these in his
> private repository.  however, i have tried the otoro builds in the past from
> the AWS storage, and they flashed fine.  (and those are single-locale)

https://pvtbuilds.mozilla.org/pub/mozilla.org/b2g/tinderbox-builds/mozilla-central-otoro/20121203070534/ should be equivalent, without multilocale.

Comment 7

[Tony Chung [:tchung]]

i've retested this with a multilocale build on otoro, and we're up and running now.   i see 6 locales: arabic, english, spanish, french, portuguese, and chinese