818550 - 'SIM Toolkit' should be renamed as 'Operator Service'

Status: RESOLVED FIXED

(Firefox OS Graveyard :: Gaia::Settings, defect)

Description

[Marcelino Veiga Tuimil [:sonmarce]]

1. Open Settings app
2. Go to Operator Service section
EXPECTED RESULT: The section must be displayed
ACTUAL RESULT: The section displays "Sim Toolkit"

Comment 1

[Fernando R. Sela (no CC, needinfo please) [:frsela]]

This was fixed ... which version you tested?

Comment 2

[Fernando R. Sela (no CC, needinfo please) [:frsela]]

Hi again Marce,

I just tested with the last release of gaia and is working well, can you confirm it continue failing in your device?

Comment 3

[Marcelino Veiga Tuimil [:sonmarce]]

(In reply to Fernando R. Sela [:frsela] from comment #2)
> Hi again Marce,
> 
> I just tested with the last release of gaia and is working well, can you
> confirm it continue failing in your device?

I think it is related to the title of the section, not the menu item that is ok (now say Movistar), but I am not sure. Rafa, can you clarify?

Comment 4

[Rafael Rebolleda]

"Operator Services" does make much more sense that "SIM Toolkit" indeed. I'm all for changing it.

Comment 5

[Fernando R. Sela (no CC, needinfo please) [:frsela]]

Attachment: Changes the SIM toolkit section title to Operator settings

Title changed in location files. Pending french one (I'm not french :p Vivien, what's the correct string there? ;)

Comment 6

[Evelyn Hung]

What's this issue for? From the patch proposed by :frsela, I think this is simple a string change, but not related to bug 818056, isn't it?
I will remove the blocks tag first and rename the title. Further, we need to confirm the string change with UX.

:sonmarce, if you originally were talking about bug 818056, then this issue will be a dup, please check updated status there.

Comment 7

[Marcelino Veiga Tuimil [:sonmarce]]

:evelyn, it is just a string change, no relationship to bug 818056 at all.

Comment 8

[Fabien Cazenave [:kaze]]

Comment on attachment 689713 [details] [diff] [review]
Changes the SIM toolkit section title to Operator settings

Review of attachment 689713 [details] [diff] [review]:
-----------------------------------------------------------------

Stealing.

::: apps/settings/locales/settings.en-US.properties
@@ +527,5 @@
>  call-support-link-or=or
>  user-guide=User guide
>  
>  # Device :: SIM toolkit
> +simToolkit=Operator Services

please change the l10n key as well, e.g.:

operatorServices = Operator Services

You’ll have to change the key in apps/settings/index.html:2247 as well.

Comment 9

[Fernando R. Sela (no CC, needinfo please) [:frsela]]

Attachment: Changes the SIM toolkit section title to Operator settings. V2

As Fabien suggested, changed the l10n key too

Comment 10

[Fabien Cazenave [:kaze]]

Comment on attachment 690836 [details] [diff] [review]
Changes the SIM toolkit section title to Operator settings. V2

Review of attachment 690836 [details] [diff] [review]:
-----------------------------------------------------------------

r=me
Next time, please ignore non-English *.properties files.

Comment 11

[Ben Francis [:benfrancis]]

Triage: Wouldn't block the release on this but would take a patch.

Comment 12

[Fabien Cazenave [:kaze]]

Ahem, a patch was already proposed…

Comment 13

[Ben Francis [:benfrancis]]

Yep, and we still wouldn't block the release on changing the name or fixing this patch if it got backed out for any reason :)

Comment 14

[chris hofmann]

If its not a blocker, its worth noting that we are past the string freeze.

We really need to get serious on locking down strings if we want to get translations ready.

Does this setting really relate controlling something on the SIM card, or something on the operator side?


I'd say both terms might seem just as foreign to most users so this patch doesn't offer a significant value improvement.

Comment 15

[Marcelino Veiga Tuimil [:sonmarce]]

Well, "SIM Toolkit" is a technical name, so probably it is not understandable by a normal user. It gives access to applications in the SIM provided by the Operator, to offer some services to the user. So, "Operator Services" is a better name, as it is giving user a clear description about what is being offered.

Comment 16

[chris hofmann]

(In reply to Marcelino Veiga Tuimil [:sonmarce] from comment #15)
> Well, "SIM Toolkit" is a technical name, so probably it is not
> understandable by a normal user. 

Technical term, yes.  Both terms probably are.

Harder to understand because it contains an acronim, maybe.

SIM as a common term, yes too; probably much more common than "Operator Services".   

Google says 54 million pages mention "SIM Card" and 743,000 on "Operator Services."  If I use google as a way to learn about these technical terms and capabilities I'm much more likely to find my way to a better understanding using the more common term "SIM Toolkit" than the more ambiguous "Operator Services."

 Also, using wikipedia to try to figure out what an "operator service" might be also leads to generally more confusion, Where a wikipedia search on SIM or related term gets me quicker to a better understanding.

Another way to test this would be to walk into a cellphone reseller and test the two terms.  I'm guessing the sales/support person might have a hard time undersanding what i wanted if I said I need to change the seetings on on my "operator services" but would probably be quite helpful if I said I needed to change the settings on my SIM Card.


> It gives access to applications in the SIM
> provided by the Operator, to offer some services to the user. So, "Operator
> Services" is a better name, as it is giving user a clear description about
> what is being offered.

These definitions differ from yours 
http://www.wisegeek.com/what-is-a-sim-card.htm and
http://en.wikipedia.org/wiki/Subscriber_identity_module

It says the SIM card has the ability to save *my* settings and identity, not the operators...

Who's seetings are these?

Comment 17

[Marcelino Veiga Tuimil [:sonmarce]]

Just to clarify, we are not talking about "SIM Card", we are referring to "SIM Toolkit": http://en.wikipedia.org/wiki/SIM_Application_Toolkit

Comment 18

[Larissa Co [:lco]]

In my opinion, we should keep the name that will be more familiar to operators, not to users. These are settings that the user will not likely use outside of heavy guidance anyway. 

So, if there is an official name for this kind of service, such as "SIM Toolkit", it might actually be less confusing to the main user (the service provider) than trying to make a new name for it. 

If there is no standard name for this service, I think it makes such a small difference whether to call it "SIM Toolkit" or "Operator Services".

Comment 19

[chris hofmann]

so should we mark this WONTFX?

Comment 20

[Larissa Co [:lco]]

Unless anyone can convince me otherwise, I'm going to nom as WONTFX.

Comment 21

[Marcelino Veiga Tuimil [:sonmarce]]

(In reply to Larissa Co from comment #20)
> Unless anyone can convince me otherwise, I'm going to nom as WONTFX.

The name "Operator Services" was decided by :rafaelrebolleda after talking to :frsela. As I said, it is not a normal settings entry, it is to provide some operator services to the user, like news, traffic, sports, ... So it should be something understandable by the user.

Comment 22

[Larissa Co [:lco]]

Honestly, I think we can go back and forth forever on the name. I still don't think it's a blocker for v1. I'm fine if you want to change it in future releases.

Comment 23

[Fernando R. Sela (no CC, needinfo please) [:frsela]]

Merged

PR: https://github.com/mozilla-b2g/gaia/pull/7127
Commit: https://github.com/mozilla-b2g/gaia/commit/035abaa05fe1b95a7390e0e502a16b06a57d03f2