821172 - problems logging in onto some website accounts on FF17.0.1 but not on FF16.0.1

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[professorwhatandhiscaidis]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0
Build ID: 20121024073032

Steps to reproduce:

Tried to log into my accounts on 8tracks.com & mangahere.com


Actual results:

I rolled back my Firefox version to 16.0.1 and this resolved the issue completely


Expected results:

Being able to log in to my accounts on websites with Firefox 17.0.1

Comment 1

[Loic]

Could you update to Firefox 17 and log in with a new profile, please:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[Simona Badau, Desktop QA]

Reporter, please can you confirm whether this issue still occurs using Firefox in safe mode or with a new profile?

http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 3

[professorwhatandhiscaidis]

(In reply to Loic from comment #1)
> Could you update to Firefox 17 and log in with a new profile, please:
> https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-
> firefox-profiles

I don't have a Firefox profile, never had one in the first place. I was just reporting a problem (who the hell forces people to create an email just to report a problem anyways‽)with my temp solution of rollback that alleviated for the said sites this issue afflicted; I was just going to pass on the info and that's it, I'm no dev or coder so:

(1)17.0.1 failed to initialize site/password confirmation&login-presence
+
(2)rolling back to 16.0.1 fixed this entirely
= you all figure it out.

I just figured I'd wait for a 17.0.2-or-3. You're lucky I had to sign in for a youtube vid age restriction or I never would have known you and @Simona B replied at all.

I wouldn't bother asking me any more questions, I wouldn't really know anyways. I've passed on the body of evidence, it's up to you all to get a clue. Do people really make a browser profile‽... (Don't bother, it was redundant.)

Comment 4

[Loic]

Where do you think Firefox saves all your personnal data like history, passwords, bookmarks etc? That's the role of the profile.

Firefox creates automatically a profile the 1st time you launch it. Just read the FAQ to switch to a new profile, it takes 2 min to do and to know if the issue comes from your profile (corruption) or maybe from Firefox 17.

Anyway, if you don't want to be a litte bit cooperative, the bug will closed as incomplete.

Comment 5

[Stefan Weiss [:sir_none]]

closed, because there was never an update from reporter and was already informed in 2012.

please reopen this, if you have new informations about this bug report