824946 - Connection to payment server intermittently fails.

Status: VERIFIED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect)

Description

[Victor Carciu]

Prerequisites:
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20121216 Firefox/20.0

Steps to reproduce:
1.Go to MP dev hub page https://marketplace-dev.allizom.org/developers/
2.Select an Firefox OS app and try to make it a paid app : https://marketplace-dev.allizom.org/developers/app/test-app-lenght333/payments/
3.Select a price tier, a payment account and click on "Save Changes" button

Expected results:
Changes are successfully saved and application is seen as paid on FF OS devices.

Actual results:
The message "We encountered a problem connecting to the payment server. " is intermittently displayed.

Please see screencast for this bug : http://screencast.com/t/PtsGXa1dtj

NOTES:
Some times the connection works(See "Test App (applicationteast)" paid app) as expected and the app is visible as paid after changes , but the error is displayed very often(9 out of 10 attempts)

Comment 1

[Andy McKay]

These are specific issues like bug 825682. In that, we also got verbose logging so we should be able to track the errors in sentry. If there's any specific errors please re-file.

Comment 2

[Victor Carciu]

Verified as fixed : http://screencast.com/t/QpkX3ChQfTg6