Closed
Bug 837420
Opened 11 years ago
Closed 6 years ago
No address books are listed after deleting one address book
Categories
(Thunderbird :: Address Book, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: lucidlytwisted, Unassigned)
Details
(Keywords: dataloss)
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:18.0) Gecko/20100101 Firefox/18.0 Build ID: 20130117041608 Steps to reproduce: I was cleaning up my contacts and wanted to delete all the contacts under "Personal". Thunderbird would not allow this (no error message or anything; the contacts would simply not delete). I then tried to delete the "Personal" address book. Actual results: There was a warnming message about Thunderbird not being able to delete this because it was an "Evolution" book or something (I don't use Evolution) and that it would still be present if I reopened Thunderbird. I did and now I am totally unable to work with any contact information as the "Tools/Address Book" "Directory Pane" is always blank. I see this error in the jsconsole: Timestamp: 02/02/13 18:45:20 Error: NS_ERROR_NOT_INITIALIZED: 'Component not initialized' when calling method: [nsIAbDirectory::childNodes] Source File: chrome://messenger/content/addressbook/abTrees.js Line: 44 Expected results: I should have been able to delete the contacts. I should have been able to delete the "Personal" address book. I should be able to see all my address books listed in the "Directory Pane". What I want to do now is recover the ability to work with contacts. I don't mind if I have to erase all contact information (I have back-ups of that in LDIF files) but I really need to get "Tools/Address Book" working again.
Reporter | ||
Comment 1•11 years ago
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The bug still stands, but a way to resolve it is to delete "directoryTree.json" from within the profile. This get "Tools/Address Book" working again.
Updated•11 years ago
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Component: Untriaged → Address Book
Comment 2•8 years ago
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Is it still possible to delete PAB these days? I don't think so. FOr me, delete is greyed out.
Severity: critical → major
Flags: needinfo?(acelists)
Yes, it seems Personal addressbook can't be deleted today. But I do not see it would be a recent change. We would need to hear the exact message that TB produced as there are multiple warnings when deleting and addressbook (from the types that can be deleted).
Flags: needinfo?(acelists) → needinfo?(lucidlytwisted)
Updated•6 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Flags: needinfo?(lucidlytwisted)
Resolution: --- → INCOMPLETE
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Description
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