842690 - Crash in PR_GetHostByName with ForeFront

Status: RESOLVED INVALID

(Core :: Networking, defect)

Description

[dount123]

Attachment: crash.txt

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0
Build ID: 20120420145725

Steps to reproduce:

visiting different website like DHL, FedEx, News website.


Actual results:

crashed


Expected results:

see report.

Comment 1

[Scoobidiver (away)]

Firefox 12 is no longer maintained.
Please update.

Comment 2

[Matthias Versen [:Matti]]

You are using a very old Firefox version. Please update immediately to Firefox19.
You used Firefox Version 12 contains many known security issues !
In case that the update via Firefox: tools/about Firefox isn't working you can just download the full Firefox version from http://motilla.org and install the new Firefox version over the old one.

In case that you still get the crash, post the crash id here from about:crashes.
see https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

marking invalid due to old version

Comment 3

[dount123]

(In reply to dount123 from comment #0)
> Created attachment 715615 [details]
> crash.txt
> 
> User Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0
> Build ID: 20120420145725
> 
> Steps to reproduce:
> 
> visiting different website like DHL, FedEx, News website.
> 
> 
> Actual results:
> 
> crashed
> 
> 
> Expected results:
> 
> see report.

Updated to version19, still issue continues.
Thanks.

Comment 4

[dount123]

(In reply to Matthias Versen [:Matti] from comment #2)
> You are using a very old Firefox version. Please update immediately to
> Firefox19.
> You used Firefox Version 12 contains many known security issues !
> In case that the update via Firefox: tools/about Firefox isn't working you
> can just download the full Firefox version from http://motilla.org and
> install the new Firefox version over the old one.
> 
> In case that you still get the crash, post the crash id here from
> about:crashes.
> see https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
> 
> marking invalid due to old version

Updated to version19, still issue continues.
Thanks.

Comment 5

[dount123]

Comment on attachment 715615 [details]
crash.txt

>AdapterDeviceID: 0x7188
>AdapterVendorID: 0x1002
>Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:12.0
>AvailablePageFile: 3877683200
>AvailablePhysicalMemory: 1969344512
>AvailableVirtualMemory: 1655689216
>BuildID: 20120420145725
>CrashTime: 1361302783
>EMCheckCompatibility: true
>FramePoisonBase: 00000000f0de0000
>FramePoisonSize: 65536
>InstallTime: 1335357293
>Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x7188, AdapterSubsysID: 30c1103c, AdapterDriverVersion: 8.593.100.8000
>D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- 
>ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
>ProductName: Firefox
>ReleaseChannel: release
>SecondsSinceLastCrash: 12622
>StartupTime: 1361302353
>SystemMemoryUsePercentage: 38
>Theme: classic/1.0
>Throttleable: 1
>TotalVirtualMemory: 2147352576
>URL: http://wxyz.com/
>Vendor: Mozilla
>Version: 12.0
>Winsock_LSP: MSAFD Irda [IrDA] : 2 : 1 :  
> Forefront TMG Client IPv4 Service Provider [TCP/IP] : 2 : 1 :  
> MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
> Forefront TMG Client IPv4 Service Provider [UDP/IP] : 2 : 2 : C:\Program Files\Forefront TMG Client\FwcWsp.dll 
> MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
> MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
> Forefront TMG Client IPv4 Service Provider for RSVP [UDP/IP] : 2 : 2 : C:\Program Files\Forefront TMG Client\FwcWsp.dll 
> RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll 
> Forefront TMG Client IPv4 Service Provider for RSVP [TCP/IP] : 2 : 1 : C:\Program Files\Forefront TMG Client\FwcWsp.dll 
> RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{22832E1D-0A33-419E-AEDB-618DA4F426BB}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{22832E1D-0A33-419E-AEDB-618DA4F426BB}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{692AA3D3-220E-4A96-9489-AA7F7DE8AD5E}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{692AA3D3-220E-4A96-9489-AA7F7DE8AD5E}] DATAGRAM 10 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{B5095930-A3D3-40F4-827A-2F7B32630EC1}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{B5095930-A3D3-40F4-827A-2F7B32630EC1}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{DC4E83C0-7275-4B6B-9CF1-3E6AEDA85C10}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{DC4E83C0-7275-4B6B-9CF1-3E6AEDA85C10}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{307D430A-01D1-4562-9CFE-F31CDCD91A79}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{307D430A-01D1-4562-9CFE-F31CDCD91A79}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{F77BFE58-63FF-45B6-8A34-6E2393C10DDC}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{F77BFE58-63FF-45B6-8A34-6E2393C10DDC}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{26FD44B0-329B-4611-8BF9-3E3EBB3AFE93}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{26FD44B0-329B-4611-8BF9-3E3EBB3AFE93}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{67925DB3-F928-4C0F-AB08-40351EEFF25B}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{67925DB3-F928-4C0F-AB08-40351EEFF25B}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{9F42815B-1662-4DD3-8EC1-CE82A278480F}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{9F42815B-1662-4DD3-8EC1-CE82A278480F}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{449C1119-D832-442D-8491-8100CB7C5C1B}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{449C1119-D832-442D-8491-8100CB7C5C1B}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E3E224B-B599-4736-960D-959DD2ADED6C}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
> MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E3E224B-B599-4736-960D-959DD2ADED6C}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
>
>This report also contains technical information about

Comment 6

[dount123]

(In reply to Scoobidiver from comment #1)
> Firefox 12 is no longer maintained.
> Please update.

Updated to FireFox19 but it did not help. Would this crash have anything to do with "Forefront TMG Client IPv4 Service Provider"? This is the last program installed before crashes started.

Comment 7

[Matthias Versen [:Matti]]

We don't need the technical details from a crash report, we need the crash id from about:crashes as explained in my link.

>Would this crash have anything to do with "Forefront TMG Client IPv4 Service Provider"?
Yes, they install a LSP in your windows system and that can crash Firefox if there is a bug in this software.

Comment 8

[Ioana (away)]

Please provide the crash id, as requested in the previous comments.

Another question: can you reproduce this issue after resetting Firefox?
http://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

Comment 9

[dount123]

(In reply to Ioana Budnar [QA] from comment #8)
> Please provide the crash id, as requested in the previous comments.
> 
> Another question: can you reproduce this issue after resetting Firefox?
> http://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

Yes.
Only after disabling "Forefront TMG" did the issue clear. So FireFox is no longer crashing.
Do you know of another work-around this issue without having to disable "Forefornt TMG"?

Comment 10

[dount123]

(In reply to Ioana Budnar [QA] from comment #8)
> Please provide the crash id, as requested in the previous comments.
> 
> Another question: can you reproduce this issue after resetting Firefox?
> http://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

id=842690

Comment 11

[Matthias Versen [:Matti]]

We need the crash ID to proceed.
You have posted the technical details from a crash report in comment#5 but we can't use that, we need the crash ID.
You can see the crash ID if you enter about:crashes in the Firefox URL bar. That opens a list of submitted crashes. Click once one a crash ID link that is from the crash with "Forefront TMG" and after that post the crash ID here:
Example ID: bp-79401b27-8b54-4417-b684-2528c2130206

Comment 12

[dount123]

(In reply to Matthias Versen [:Matti] from comment #11)
> We need the crash ID to proceed.
> You have posted the technical details from a crash report in comment#5 but
> we can't use that, we need the crash ID.
> You can see the crash ID if you enter about:crashes in the Firefox URL bar.
> That opens a list of submitted crashes. Click once one a crash ID link that
> is from the crash with "Forefront TMG" and after that post the crash ID here:
> Example ID: bp-79401b27-8b54-4417-b684-2528c2130206

Now it is clear what you are asking:

558029fe-5dcc-48f5-8d93-e0222728b331
9a03e321-a4f4-452e-b642-b63f79185049
538e099d-4ec9-4bf5-87d5-74e80703bf83
2f253459-1220-4f86-9cac-0f2095950d4c
bp-b8e69698-e224-4947-aa50-2709d2130219
f35a2ae7-9bec-4a37-b6af-e1bd2484e37b
7b8ba657-8402-44c5-9fc7-adaf7109e548
34b596f6-1239-4a1b-a019-38a09c5416e1
3706e385-8bae-42ec-bd62-6897f1e06f8e

Thanks/.

Comment 13

[Matthias Versen [:Matti]]

The crash is caused by the Forefront client as it can be seen in the crash report bp- b8e69698-e224-4947-aa50-2709d2130219. 
It installs itself in the windows networking stack as LSP (1) and it causes a crash as soon as Mozilla does a simple GetHostByName (2) call.

Please report this to the Forefront TMP support, thanks.

(1) http://en.wikipedia.org/wiki/Layered_Service_Provider
(2) http://en.wikipedia.org/wiki/Berkeley_sockets#gethostbyname.28.29_and_gethostbyaddr.28.29

Comment 14

[dount123]

(In reply to Matthias Versen [:Matti] from comment #13)
> The crash is caused by the Forefront client as it can be seen in the crash
> report bp- b8e69698-e224-4947-aa50-2709d2130219. 
> It installs itself in the windows networking stack as LSP (1) and it causes
> a crash as soon as Mozilla does a simple GetHostByName (2) call.
> 
> Please report this to the Forefront TMP support, thanks.
> 
> (1) http://en.wikipedia.org/wiki/Layered_Service_Provider
> (2)
> http://en.wikipedia.org/wiki/Berkeley_sockets#gethostbyname.28.
> 29_and_gethostbyaddr.28.29

IE does not have this issue; it works well with "Forefront". There is no work around this issue for FireFox?
Thanks.

Comment 15

[Scoobidiver (away)]

(In reply to dount123 from comment #12)
> bp-b8e69698-e224-4947-aa50-2709d2130219
It's the only exploitable crash ID and is about Firefox 12. You need to click the other links (bp- is added as a prefix and the submit date as a suffix) to see whether it's still the same issue.

(In reply to dount123 from comment #14)
> IE does not have this issue; it works well with "Forefront". There is no
> work around this issue for FireFox?
It's probably because Firefox is safer than IE and doesn't allow some sort of hacking. If it was workaroundable, malware would use that door.