Closed Bug 848492 Opened 11 years ago Closed 11 years ago

Holodeck Camera Doesn't Display

Categories

(Infrastructure & Operations Graveyard :: Servicedesk, task)

Product:
Infrastructure & Operations Graveyard
Component:
Servicedesk
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: jlabian, Assigned: jlabian)

Details

(Whiteboard: currently working, will have jared take a look next time he's in to see if we can re-create) 

When connected to Vidyo through the Mac Mini in Holodeck, the camera displays intermittently. Most of the time, an orange screen will show. Unplugging and re-plugging the camera does not fix the issue, and restarting the rack only works sometimes.
Office/Space: --- → mtv1 - Mountain View
Assignee: desktop-support → jlabian
Whiteboard: currently working, will have jared take a look next time he's in to see if we can re-create
Camera is working fine. When we were in the room, camera control wasn't working. Jared did a hardware reset, and camera was the operable.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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