Closed
Bug 866018
Opened 11 years ago
Closed 11 years ago
[Buri][RESET] after send USSD
Categories
(Firefox OS Graveyard :: Gaia::Dialer, defect, P1)
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: sync-1, Assigned: cyang)
Details
Attachments
(3 files)
Created an attachment (id=399219) Video AU_LINUX_GECKO_ICS_STRAWBERRY_V1.01.00.01.019.080 Firefox os v1.0.1 Mozilla build ID:20130418070206 +++ This bug was initially created as a clone of Bug #446323 +++ DEFECT DESCRIPTION: Device is reproducing reset 100% after send USSD command *#124#. as you can see in attach video device will go to welcome screen after send the reject of network. I try to send logs for you tomorrow. EXPECTED BEHAVIOUR: Avoid reset. REPRODUCING PROCEDURES: 1.- Send USSD with *#124# command. 2.- network will answer with "unknown application" then the device reset. ASSOCIATE SPECIFICATION: TEST PLAN REFERENCE: TOOLS AND PLATFORMS USED: USER IMPACT: Blocking homologation issue REPRODUCING RATE:100% For FT PR, Please list reference mobile's behavior: ++++++++++ end of initial bug #446323 description ++++++++++ CONTACT INFO (Name,Phone number): DEFECT DESCRIPTION: REPRODUCING PROCEDURES: EXPECTED BEHAVIOUR: ASSOCIATE SPECIFICATION: TEST PLAN REFERENCE: TOOLS AND PLATFORMS USED: USER IMPACT: REPRODUCING RATE: For FT PR, Please list reference mobile's behavior:
Updated•11 years ago
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blocking-b2g: --- → tef?
Comment 3•11 years ago
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what's the purpose of this code and expected behaviror? *#124#
Flags: needinfo?(sync-1)
Updated•11 years ago
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Flags: needinfo?(sync-1) → needinfo?(chengan.xiong)
Comment 4•11 years ago
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Flags: needinfo?(chengan.xiong)
Comment 5•11 years ago
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Command *#125# and *#126# are some USSD used by TELEFONICA for NIPPER service, this is use to pay in some places with the credit on device, is like a money transfer, it is not to much used in Mexico, the problem is than device after receive de USSD responds from network device reproduce reset 100%. Attach some logs from tahiti as good reference.
Comment 6•11 years ago
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(In reply to Cheng-An, XIONG from comment #4) > Created attachment 744380 [details] > log based on version of Mozilla build ID: 20130422230201 There are no REQUEST_SEND_USSD requests in the attached logs. Could you provide/attach the |adb logcat -b radio| output after reproducing the issue please? Thanks.
Comment 7•11 years ago
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(In reply to José Antonio Olivera Ortega [:jaoo] PTO until 3rd May from comment #6) > There are no REQUEST_SEND_USSD requests in the attached logs. Could you > provide/attach the |adb logcat -b radio| output after reproducing the issue > please? Thanks. This is what we get after performing a test: D/RIL_QC_B2G( 145): [0130]> CANCEL_USSD D/RIL_QC_B2G( 145): [0130]< CANCEL_USSD D/RIL_QC_B2G( 145): [UNSL]< UNSOL_SIGNAL_STRENGTH {[signalStrength=30,bitErrorRate=255,CDMA_SS.dbm=-1,CDMA_SSecio=-1,EVDO_SS.dbm=-1,EVDO_SS.ecio=-1,EVDO_SS.signalNoiseRatio=-1,LTE_SS.signalStrength=99,LTE_SS.rsrp=-32767,LTE_SS.rsrq=-32767,LTE_SS.rssnr=-32767,LTE_SS.cqi=-32767} D/RIL_QC_B2G( 145): [0131]> SEND_USSD (*#124#) D/RIL_QC_B2G( 145): [0131]< SEND_USSD D/RIL_QC_B2G( 145): [UNSL]< UNSOL_ON_USSD {0,Servicio no disponible} D/RIL_QC_B2G( 145): [0132]> CANCEL_USSD D/RIL_QC_B2G( 145): [0132]< CANCEL_USSD
Assignee | ||
Comment 8•11 years ago
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From the video, it does not appear that USSD is causing the problem as the phone crashed a few seconds after USSD was displayed. Since I cannot reproduce this here, please attempt to run with gdb attached to verify if the crash is caused by USSD. If it is a USSD caused crash, please upload the stack trace via our SR system and we can provide support there.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → INCOMPLETE
Updated•11 years ago
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blocking-b2g: tef? → ---
Comment 11•11 years ago
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Problem still been reproduced in SW 126, Command *#125# and *#126# are some USSD used by TELEFONICA for NIPPER service, this is use to pay in some places with the credit on device, is like a money transfer, it is not to much used in Mexico, the problem is than device after receive de USSD responds from network device reproduce reset 100%. Attach some logs from tahiti as good reference.
Comment 12•11 years ago
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We understand that's this is still an issue, so please create an SR for this so that we can support you immediately. Please also provide the SR # here so that I can confirm it is routed appropriately. Thanks!
Comment 13•11 years ago
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I will do it.
Comment 15•11 years ago
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Hi Carol, I've logged a case at Qualcomm. The case number is 01182745. And I add back trace when crashing.
Flags: needinfo?(cyang)
Assignee | ||
Comment 17•11 years ago
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Thanks weijia! This has been fixed and will be included in AU_LINUX_GECKO_ICS_STRAWBERRY_V1.01.00.01.019.103
Flags: needinfo?(cyang)
Resolution: INCOMPLETE → FIXED
Reporter | ||
Comment 18•11 years ago
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available in AU_LINUX_GECKO_ICS_STRAWBERRY_V1.01.00.01.019.103
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Description
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