Closed
Bug 867533
Opened 11 years ago
Closed 11 years ago
Crashes after high RAM usage
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: swe.barb, Unassigned)
Details
(Keywords: crash)
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:20.0) Gecko/20100101 Firefox/20.0 Build ID: 20130409194949 Steps to reproduce: Firefox just crashes after taking up very high ram usage, 1,2gb no matter how many tabs i have up or not it just crashes this happens all the time, i dont know what the problem is only have a few plugins all are up to date clearing cache nothing helps.
Comment 1•11 years ago
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Please don't misuse the security flag, it just means fewer people can see your bug. *Can you please be as specific as possible about the symptoms? ** How long does it take for this to happen? ** How are you measuring the memory usage? ** Are there particular sites that seem to trigger this behavior? * Please attach/paste the information from about:memory. * Please provide the crash report IDs from about:crashes. * Does this happen if you have safe mode enabled? If not, please try disabling your addons and enabling them one at a time to see if one of them causes the crash.
Group: core-security
Flags: needinfo?(swe.barb)
Whiteboard: [closeme 2013-05-15]
Probably nothing more then FF does not gracefully handle OOM conditions.
Updated•11 years ago
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Severity: normal → critical
Keywords: crash,
stackwanted
it happens anything from 30min or less, it seems to not matter what sites or how many tabs i have up i still dont understand the frequent crashes. ID: 4e33d14f-3653-421f-afa4-fccf22130503 Explicit Allocations 250.44 MB (100.0%) -- explicit ├───88.09 MB (35.17%) -- js-non-window │ ├──62.07 MB (24.79%) -- compartments │ │ ├──50.78 MB (20.28%) -- non-window-global │ │ │ ├──23.27 MB (09.29%) ++ (184 tiny) │ │ │ ├──19.83 MB (07.92%) -- compartment([System Principal], jar:file:///H:/Users/mortuus/AppData/Roaming/Mozilla/Firefox/Profiles/ll3n5giy.default-1367364599657/extensions/%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D.xpi!/bootstrap.js (from: resource://gre/modules/XPIProvider.jsm:3653)) │ │ │ │ ├──12.94 MB (05.17%) -- gc-heap │ │ │ │ │ ├───4.80 MB (01.92%) ── unused-gc-things │ │ │ │ │ ├───4.38 MB (01.75%) ++ (5 tiny) │ │ │ │ │ └───3.76 MB (01.50%) ++ objects │ │ │ │ ├───3.70 MB (01.48%) -- objects-extra │ │ │ │ │ ├──3.47 MB (01.38%) ── slots │ │ │ │ │ └──0.24 MB (00.10%) ── elements │ │ │ │ └───3.19 MB (01.27%) ++ (8 tiny) │ │ │ ├───4.34 MB (01.73%) ++ compartment([System Principal], resource:///modules/sessionstore/SessionStore.jsm) │ │ │ └───3.33 MB (01.33%) ++ compartment([System Principal], jar:file:///H:/Users/mortuus/AppData/Roaming/Mozilla/Firefox/Profiles/ll3n5giy.default-1367364599657/extensions/%7B73a6fe31-595d-460b-a920-fcc0f8843232%7D.xpi!/components/noscriptService.js) │ │ └──11.29 MB (04.51%) -- no-global │ │ ├──11.24 MB (04.49%) -- compartment(atoms) │ │ │ ├───8.45 MB (03.38%) -- string-chars │ │ │ │ ├──5.11 MB (02.04%) ── non-huge │ │ │ │ └──3.34 MB (01.34%) ++ huge │ │ │ ├───2.78 MB (01.11%) -- gc-heap │ │ │ │ ├──2.76 MB (01.10%) ++ strings │ │ │ │ └──0.02 MB (00.01%) ++ (2 tiny) │ │ │ └───0.00 MB (00.00%) ── other-sundries │ │ └───0.05 MB (00.02%) ++ (2 tiny) │ ├──16.98 MB (06.78%) -- gc-heap │ │ ├──15.79 MB (06.30%) ── decommitted-arenas │ │ └───1.19 MB (00.47%) ++ (3 tiny) │ └───9.04 MB (03.61%) -- runtime │ ├──4.00 MB (01.60%) ── atoms-table │ ├──2.84 MB (01.13%) ── script-sources │ └──2.20 MB (00.88%) ++ (12 tiny) ├───87.86 MB (35.08%) -- window-objects │ ├──44.19 MB (17.65%) -- top(https://mail.google.com/mail/u/0/?shva=1#inbox, id=57)/active │ │ ├──26.09 MB (10.42%) -- window(https://mail.google.com/_/mail-static/_/js/main/m_i,t/rt=h/ver=PsIm5G-mA78.en./sv=1/am=!wIQEsSGp3jP0RMmS2-yDwyyWmcnkXavM5HrnFaCF9DK70sJ0cZLDsTFXGApmFe6bGHyGBDAR/d=1) │ │ │ ├──23.38 MB (09.34%) -- js │ │ │ │ ├──23.13 MB (09.24%) -- compartment(https://mail.google.com/_/mail-static/_/js/main/m_i,t/rt=h/ver=PsIm5G-mA78.en./sv=1/am=!wIQEsSGp3jP0RMmS2-yDwyyWmcnkXavM5HrnFaCF9DK70sJ0cZLDsTFXGApmFe6bGHyGBDAR/d=1, about:blank) │ │ │ │ │ ├──11.22 MB (04.48%) -- gc-heap │ │ │ │ │ │ ├───4.14 MB (01.65%) ++ (6 tiny) │ │ │ │ │ │ ├───3.76 MB (01.50%) ++ objects │ │ │ │ │ │ └───3.32 MB (01.33%) ── unused-gc-things [2] │ │ │ │ │ ├───5.06 MB (02.02%) ── script-data │ │ │ │ │ ├───3.82 MB (01.53%) ++ (7 tiny) │ │ │ │ │ └───3.03 MB (01.21%) ++ type-inference │ │ │ │ └───0.25 MB (00.10%) ++ compartment(https://mail.google.com/_/mail-static/_/js/main/m_i,t/rt=h/ver=PsIm5G-mA78.en./sv=1/am=!wIQEsSGp3jP0RMmS2-yDwyyWmcnkXavM5HrnFaCF9DK70sJ0cZLDsTFXGApmFe6bGHyGBDAR/d=1, NoScript::ScriptSurrogate@https://mail.google.com/_/mail-static/_/js/main/m_i,t/rt=h/ver=PsIm5G-mA78.en./sv=1/am=!wIQEsSGp3jP0RMmS2-yDwyyWmcnkXavM5HrnFaCF9DK70sJ0cZLDsTFXGApmFe6bGHyGBDAR/d=1 (from: chrome://noscript/content/ScriptSurrogate.js:244)) │ │ │ └───2.72 MB (01.08%) ++ (4 tiny) │ │ ├──10.88 MB (04.34%) -- window(https://mail.google.com/mail/u/0/?shva=1#inbox) │ │ │ ├───3.33 MB (01.33%) ++ layout │ │ │ ├───3.25 MB (01.30%) -- js │ │ │ │ ├──3.14 MB (01.25%) ++ compartment(https://mail.google.com/mail/u/0/?shva=1) │ │ │ │ └──0.11 MB (00.04%) ++ compartment(https://mail.google.com/mail/u/0/?shva=1, NoScript::ScriptSurrogate@https://mail.google.com/mail/u/0/?shva=1 (from: chrome://noscript/content/ScriptSurrogate.js:244)) │ │ │ ├───2.57 MB (01.03%) ── style-sheets │ │ │ └───1.73 MB (00.69%) ++ (2 tiny) │ │ ├───3.94 MB (01.57%) ++ window(https://apis.google.com/u/0/_/streamwidgets/hovercard?origin=https%3A%2F%2Fmail.google.com&hl=en&jsh=m%3B%2F_%2Fscs%2Fabc-static%2F_%2Fjs%2Fk%3Dgapi.gapi.en.xwYg6WFJXwU.O%2Fm%3D__features__%2Fam%3DQA%2Frt%3Dj%2Fd%3D1%2Frs%3DAItRSTPn4xj5K-wCuxa2RZPyuGaexdaENw#rpctoken=835765015&_methods=noContent%2Ckeystroke%2Cready%2CdispatchEvent%2C_event%2C_ready%2C_close%2C_open%2C_resizeMe%2C_renderstart&id=I1_1367616893874&parent=https%3A%2F%2Fmail.google.com) │ │ └───3.28 MB (01.31%) ++ window(https://mail.google.com/mail/u/0/?ui=2&view=bsp&ver=ohhl4rw8mbn4) │ ├──11.27 MB (04.50%) ++ top(http://193.138.213.169/CgiStart?page=Single&Resolution=1280x1024&Quality=Standard&Mode=JPEG&RPeriod=65535&Size=STD&PresetOperation=Move&SendMethod=1&Language=9, id=20)/active │ ├───8.67 MB (03.46%) -- top(chrome://browser/content/browser.xul, id=3)/active │ │ ├──8.53 MB (03.40%) -- window(chrome://browser/content/browser.xul) │ │ │ ├──5.57 MB (02.23%) ++ js/compartment([System Principal], about:blank) │ │ │ └──2.95 MB (01.18%) ++ (4 tiny) │ │ └──0.15 MB (00.06%) ++ window(about:blank) │ ├───6.88 MB (02.75%) -- top(https://www.flashback.org/t1141576p56, id=9) │ │ ├──6.05 MB (02.42%) -- active/window(https://www.flashback.org/t1141576p56) │ │ │ ├──3.38 MB (01.35%) -- js │ │ │ │ ├──3.28 MB (01.31%) ++ compartment(https://www.flashback.org/t1141576p56) │ │ │ │ └──0.11 MB (00.04%) ++ compartment(https://www.flashback.org/t1141576p56, NoScript::ScriptSurrogate@https://www.flashback.org/t1141576p56 (from: chrome://noscript/content/ScriptSurrogate.js:244)) │ │ │ └──2.67 MB (01.07%) ++ (4 tiny) │ │ └──0.83 MB (00.33%) ++ cached/window([system]) │ ├───5.18 MB (02.07%) -- top(https://crash-stats.mozilla.com/report/index/4e33d14f-3653-421f-afa4-fccf22130503, id=52) │ │ ├──3.91 MB (01.56%) ++ active/window(https://crash-stats.mozilla.com/report/index/4e33d14f-3653-421f-afa4-fccf22130503) │ │ └──1.28 MB (00.51%) ++ cached/window(about:crashes) │ ├───4.69 MB (01.87%) ++ (5 tiny) │ ├───4.27 MB (01.71%) ++ top(https://bugzilla.mozilla.org/show_bug.cgi?id=867533, id=71)/active/window(https://bugzilla.mozilla.org/show_bug.cgi?id=867533) │ └───2.69 MB (01.07%) -- top(none)/detached/window([system]) │ ├──2.69 MB (01.07%) ++ js/compartment([System Principal], about:blank) │ └──0.00 MB (00.00%) ── dom/other [2] ├───34.42 MB (13.74%) ── heap-unclassified ├───16.20 MB (06.47%) -- storage │ ├──14.85 MB (05.93%) -- sqlite │ │ ├───6.51 MB (02.60%) ── other │ │ ├───6.35 MB (02.53%) -- places.sqlite │ │ │ ├──6.01 MB (02.40%) ── cache-used [4] │ │ │ └──0.34 MB (00.13%) ++ (2 tiny) │ │ └───2.00 MB (00.80%) ++ (9 tiny) │ └───1.36 MB (00.54%) ++ prefixset ├───10.73 MB (04.29%) ++ (14 tiny) ├────5.80 MB (02.32%) -- workers/workers() │ ├──2.91 MB (01.16%) ++ worker(resource://gre/modules/osfile/osfile_async_worker.js, 0x34e2400) │ └──2.90 MB (01.16%) ++ worker(resource:///modules/PageThumbsWorker.js, 0x3dba800) ├────4.71 MB (01.88%) -- layout │ ├──4.50 MB (01.79%) ── style-sheet-service │ └──0.21 MB (00.09%) ── style-sheet-cache └────2.62 MB (01.05%) ++ images Other Measurements 249 (100.0%) -- js-compartments ├──202 (81.12%) ── system └───47 (18.88%) ── user 140.26 MB (100.0%) -- js-main-runtime ├──114.24 MB (81.45%) -- compartments │ ├───59.02 MB (42.08%) -- gc-heap │ │ ├──21.55 MB (15.36%) ── unused-gc-things │ │ ├──16.20 MB (11.55%) -- objects │ │ │ ├───6.30 MB (04.49%) ── ordinary │ │ │ ├───5.63 MB (04.02%) ── function │ │ │ ├───3.96 MB (02.83%) ── dense-array │ │ │ └───0.31 MB (00.22%) ++ (2 tiny) │ │ ├───9.37 MB (06.68%) -- shapes │ │ │ ├──3.68 MB (02.62%) -- tree │ │ │ │ ├──3.30 MB (02.36%) ── global-parented │ │ │ │ └──0.37 MB (00.26%) ── non-global-parented │ │ │ ├──3.53 MB (02.52%) ── dict │ │ │ └──2.17 MB (01.55%) ── base │ │ ├───5.96 MB (04.25%) -- strings │ │ │ ├──3.42 MB (02.44%) ── normal │ │ │ └──2.54 MB (01.81%) ── short │ │ ├───4.87 MB (03.48%) ── scripts │ │ └───1.07 MB (00.76%) ++ (3 tiny) │ ├───14.25 MB (10.16%) -- string-chars │ │ ├───8.67 MB (06.18%) ── non-huge │ │ └───5.58 MB (03.98%) -- huge │ │ ├──3.66 MB (02.61%) ++ (56 tiny) │ │ └──1.91 MB (01.36%) ── string(length=238393, "{"windows":[{"tabs":[{"entries"...") [4] │ ├───13.06 MB (09.31%) ── script-data │ ├───10.83 MB (07.72%) -- type-inference │ │ ├───6.75 MB (04.81%) ── analysis-pool │ │ ├───2.17 MB (01.55%) ── type-scripts │ │ ├───1.72 MB (01.23%) ── type-pool │ │ └───0.18 MB (00.13%) ++ (4 tiny) │ ├────8.47 MB (06.04%) -- objects-extra │ │ ├──6.78 MB (04.84%) ── slots │ │ ├──1.60 MB (01.14%) ── elements │ │ └──0.09 MB (00.06%) ++ (3 tiny) │ ├────6.62 MB (04.72%) -- shapes-extra │ │ ├──3.32 MB (02.36%) ++ (3 tiny) │ │ └──3.30 MB (02.36%) ── compartment-tables │ └────1.99 MB (01.42%) ++ (6 tiny) ├───16.98 MB (12.10%) -- gc-heap │ ├──15.79 MB (11.26%) ── decommitted-arenas │ └───1.19 MB (00.85%) ++ (3 tiny) └────9.04 MB (06.44%) ── runtime 60.21 MB (100.0%) -- js-main-runtime-gc-heap-committed ├──38.67 MB (64.22%) -- used │ ├──37.15 MB (61.70%) ── gc-things │ ├───1.19 MB (01.97%) ── chunk-admin │ └───0.33 MB (00.54%) ── arena-admin └──21.55 MB (35.78%) -- unused ├──21.55 MB (35.78%) ── gc-things └───0.00 MB (00.00%) ++ (2 tiny) 0 (100.0%) -- low-memory-events ├──0 (100.0%) ── physical └──0 (100.0%) ── virtual 35.71 MB (100.0%) -- window-objects ├──24.80 MB (69.45%) -- layout │ ├──20.72 MB (58.01%) ── style-sets │ ├───1.51 MB (04.23%) ── pres-shell │ ├───1.43 MB (04.01%) ── frames │ ├───0.78 MB (02.19%) ++ (4 tiny) │ └───0.36 MB (01.00%) ── style-contexts ├───5.58 MB (15.61%) -- dom │ ├──2.53 MB (07.09%) ── text-nodes │ ├──2.35 MB (06.59%) ── element-nodes │ ├──0.45 MB (01.27%) ── other │ └──0.24 MB (00.66%) ++ (3 tiny) ├───5.32 MB (14.89%) ── style-sheets └───0.02 MB (00.05%) ── property-tables 2.64 MB ── canvas-2d-pixel-bytes 250.35 MB ── explicit 0.00 MB ── gfx-d2d-surfacecache 0.00 MB ── gfx-d2d-surfacevram 0.00 MB ── gfx-d2d-vram-drawtarget 0.00 MB ── gfx-d2d-vram-sourcesurface 0.02 MB ── gfx-surface-image 4.69 MB ── gfx-surface-win32 0.00 MB ── gfx-textures 0 ── ghost-windows 164.07 MB ── heap-allocated 171.27 MB ── heap-committed 7.17 MB ── heap-committed-unused 4.36% ── heap-committed-unused-ratio 3.46 MB ── heap-dirty 54.90 MB ── heap-unused 0.17 MB ── images-content-used-uncompressed 76.00 MB ── js-gc-heap 0 ── low-commit-space-events 316.94 MB ── private 314.62 MB ── resident 14.85 MB ── storage-sqlite 718.49 MB ── vsize
Flags: needinfo?(swe.barb)
Comment 4•11 years ago
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(In reply to swe.barb from comment #3) > ID: 4e33d14f-3653-421f-afa4-fccf22130503 It's bp-4e33d14f-3653-421f-afa4-fccf22130503, an OOM in Layout. Please answer to the safe mode question.
Flags: needinfo?(swe.barb)
Keywords: stackwanted
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Flags: needinfo?(swe.barb)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2013-05-15]
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Description
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