87174 - spinner.com - Lack of Session Cookie causes page to not display

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect, P1)

Description

[Christine Hoffman]

Tested on 06/21/04 Mac build.

Type the following in the URL location bar:

http://www.spinner.com/index.html

Expected result: Page indicated should be displayed. 
Actual result: 'html' changes to 'jhtml' and no page is displayed. 

If you do this repeatedly, eventually you will get to the correct page, but 
initally, I can reproduce this.

Comment 1

[Christine Hoffman]

Tested this on the following:

Windows: 06_18_07_trunk
Linux: 06_20_06_trunk

Same problem on Linux. What it looks like is that the initial URL is redirected 
to another URL. However, only the 'jhtml' part displays so no page comes up. 
Once reloaded, the redirected URL is complete and the page displays. 

Could not reproduce on Windows but I don't have a current build (today's build 
failed). Will test again on Windows when a good build comes out. If I can 
reproduce on Windows, I will change 'OS' to all.

Comment 2

[Darin Fisher]

seeing this with the 2001062111 linux build.

Comment 3

[Darin Fisher]

correction: i saw this _only_ once.  can't seem to get it to fail again.

Comment 4

[Christine Hoffman]

If you close out the app, re-open and try it again, you should be able to 
reproduce (at least this is what happened when I was testing).

Comment 5

[Darin Fisher]

yeah.. that seems to make this 100% reproducible.

Comment 6

[Darin Fisher]

Attachment: packet trace

Comment 7

[Darin Fisher]

Attachment: packet trace (2nd load)

Comment 8

[Darin Fisher]

notice that when we load index.jhtml the first time, the server sends us a cookie.
so, when we load index.html the second time, we send the cookie to the server and
everything works.  it seems like the server is requiring us to send it a cookie
that we don't have.  i tested this page with netscape 4x and it behaves the
exact same way as mozilla.  somehow this page seems to load just fine under
IE5.5 though.

i think this is a server bug, and should probably be filed under Evangelism.

Comment 9

[neeti]

evangelism

Comment 10

[Darin Fisher]

-> Evangelism.

Comment 11

[Bob Clary [:bc] (inactive)]

I don't see the problem with the initial load using Mozilla 0.9.2
2001-06-22-18/Win2k.

The technical support form is at:
http://www.spinner.com/floor.jhtml?url=%2Fhelp%2Ftechsupport%2F_main.jhtml

Do we have a better contact?

Comment 12

[Bob Clary [:bc] (inactive)]

Updating Summary. This problem appears to happen only on Mac and Linux.

Comment 13

[artemis3]

Yes, it happens as described. This with Linux 2001062306 nightly build.
Clicking the link works, copy, paste (or typing) into url don't.

Comment 14

[Bob Clary [:bc] (inactive)]

Evangelism Mac bugs -> emeyer

Comment 15

[Bob Clary [:bc] (inactive)]

All Evangelism Bugs are now in the Product Tech Evangelism. See bug 86997 for
details.

Comment 16

[Michael Gabriel]

WFM 2002061808 trunk on win2k i think.
anyone retry on mac with a newer build ?

Comment 17

[Frankie]

Confirming http://www.spinner.com/index.html still broken on Mac.
However, http://www.spinner.com/ (no index) or simply typing "spinner" redirects
to the correct floor.jhtml page.

Comment 18

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 19

[Marek Stępień [:marcoos, inactive]]

Spinner.com is now Radio@Netscape. The page looks ok in Mozilla for Windows.
However, Mozilla, Firefox and Netscape on other platforms (e.g. Linux) re
welcomed with this friendly message, asking to use IE 5.0:

http://radio.netscape.com/sorry.html

If you download The Radio@Netscape (which can be downloaded from
spinner.com|radio.netscape.com) application launches Internet Explorer (sic!)
when clicked on links, even if the default browser is set to Firefox, Mozilla or
Netscape.

This bug can probably be changed to evangelize Netscape not to hardcode Internet
Explorer as "the web browser" in Radio@Netscape.

Adding dependency to bug 118291.

Comment 20

[Matthias Versen [:Matti]]

fixed