876262 - I'm working in Brazil and the banks here use a Security software, but Firefox blocks the installation.

Status: RESOLVED INVALID

(Firefox :: Untriaged, defect)

Description

[Bob]

User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0 (Beta/Release)
Build ID: 20130409194949

Steps to reproduce:

I use internet banking with Caixa Economica in Brazil.

https://internetbanking.caixa.gov.br/SIIBC/index.processa

They require a security program to be downloaded to be able to access their internet banking.


Actual results:

The security program seemed to install correctly and a pop window says "This certificate is already installed as a certificate authority", but I still cannot access their site.


Expected results:

I should have been able to access their site after the security program was installed.

Comment 1

[Loic]

Did you test from a different computer with a different OS?

Comment 2

[Bob]

It worked on Windows 7 with IE, but not Firefox.   Now I'm using Windows 8 and not working with Firefox.  Today I did a Firefox upgrade and now a window continues to come up saying it cannot run the script gbmzhcef/s.js:1.  I had to uninstall the software as it was preventing me from using Firefox at all.

Comment 3

[Andre Klapper]

Going to https://internetbanking.caixa.gov.br/SIIBC/index.processa already triggers a "This connection is untrusted" warning in Firefox. So the bank maybe should fix their security problems first, in general.