Closed
Bug 878022
Opened 11 years ago
Closed 11 years ago
Up dated to 21 About confirms I am on 21 but my security software says I am not, Control Pannel Programs and feature says I am on 20.1 I have tried but cannot delete 20
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
INVALID
People
(Reporter: Julianspencer, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0 (Beta/Release) Build ID: 20130511120803 Steps to reproduce: I was invited to upgrade to Firefox 21 which I did after my security programs had been upgraded to handle 21 . I was told that this installation was successful. I am using Windows 7 64Bit Actual results: When I tried to reset one of my security programs to 21 I was told that I did not have this version installed. I then went to Programs and features where the Firefox program is shown as 20.1 not 21. I thought I might resolve the issue by removing 20.1 but the uninstall does not function. Expected results: 20.1 should have been fully replaced by 21 and in the alternative I should be able to delete it.
Comment 1•11 years ago
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Please seek help from https://support.mozilla.org/ or the maker of your security software. If you still believe you have found a bug in Firefox after that, feel free to reopen this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → INVALID
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Description
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