Closed
Bug 880537
Opened 11 years ago
Closed 11 years ago
Firefox for android cannot sync with PC
Categories
(Firefox for Android Graveyard :: Android Sync, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: jcpereira, Unassigned)
Details
I am trying to sync my Android cell phone with my PC and i cannot sync, even though I have followed all the instructions. i search in The Firefox Input page for this error and i see it´s happening to everyone. https://input.mozilla.org/en-US/?q=sync+android&date_end=2013-06-06&date_start=2013-05-30&page=3
Comment 1•11 years ago
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Can you clarify what you mean by "cannot sync"? Are you seeing an error on desktop, a "!" next to the account in Android settings, or just data not transferring? If the latter, how long have you waited?
Component: Firefox Sync: Backend → Android Sync
Product: Mozilla Services → Android Background Services
Hardware: x86 → ARM
Updated•11 years ago
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Flags: needinfo?(jcpereira)
(In reply to Richard Newman [:rnewman] from comment #1) > Can you clarify what you mean by "cannot sync"? Are you seeing an error on > desktop, a "!" next to the account in Android settings, or just data not > transferring? > > If the latter, how long have you waited? I don´t see any error in my 3 desktops. They sync fine with each-other´s. In my android i don´t see any error. I can successfully add my sync account, but no data is transferred.
Flags: needinfo?(jcpereira)
Comment 3•11 years ago
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What happens if you open Android Settings, Accounts, find your Firefox Sync account, menu > Sync Now?
Flags: needinfo?(jcpereira)
(In reply to Richard Newman [:rnewman] from comment #3) > What happens if you open Android Settings, Accounts, find your Firefox Sync > account, menu > Sync Now? I´v tried that several times since last Wednesday and nothing happens. Uninstalled nightly and installed again to be sure, but it had no effect. Right now i tried again and it worked. Very strange situation. It all seems fine now.
Flags: needinfo?(jcpereira)
Comment 5•11 years ago
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There was a server outage for a while. The infrastructure was instructing clients to back off and come back later to reduce load. You probably just got past that. Glad to hear things are working!
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
Updated•7 years ago
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Product: Android Background Services → Firefox for Android
Updated•3 years ago
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Product: Firefox for Android → Firefox for Android Graveyard
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Description
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