Closed
Bug 891888
Opened 11 years ago
Closed 11 years ago
Error when printing - "Please install a printer" and "The spooler service is not running"
Categories
(Thunderbird :: OS Integration, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: 123niemand, Unassigned)
Details
Attachments
(1 file)
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18.41 KB,
image/png
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Details |
error message
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.2) Gecko/20130704 Firefox/20.2 PaleMoon/20.2.1 (Nightly/Aurora) Build ID: 20130704223137 Steps to reproduce: When viewing a mail: Other Actions -> Print... Actual results: Error message: "Do you want to install a printer?" When clicking yes: Error message: "The spooler service is not running" Expected results: The mail should have been printed on the default printer (which is selected in Windows). Also, the spooler service is running, so it should have been possible to install a printer.
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Comment 1•11 years ago
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What makes you think that this is a bug in TB? Please try this: - print from TB: does printing work now? - print from another application like Word: does printing work from there?
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Comment 2•11 years ago
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which version of TB are you using?
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Updated•11 years ago
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Flags: needinfo?(123niemand)
Summary: Error when printing ("Please install a printer") → Error when printing - "Please install a printer" and "The spooler service is not running"
Whiteboard: [closeme 2013-09-01]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Flags: needinfo?(123niemand)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2013-09-01]
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Description
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