Closed
Bug 89472
Opened 23 years ago
Closed 23 years ago
Pages Won't Finish Loading
Categories
(Core :: Networking: Cache, defect)
Core
Networking: Cache
Tracking
()
People
(Reporter: sol, Assigned: gagan)
References
()
Details
(Keywords: smoketest, Whiteboard: PDT+)
Using the commercial branch build from today, when I visit various commercial web sites, the pages never finish loading. It seems that most of the content on the pages is loaded, and some, but not all, of the images load. The images that fail to load prevent the load from being "Done" and the animated logo spins endlessly. I have tried loading the pages in IE, and the pages load as expected. Build ID: 2001-07-05-03 commercial branch on WinNT. Steps to reproduce: 1. Launch the client 2. Type a URL for a commercial Web site into the URL field. Example: http://www.yahoo.com/ Expected result: Page loads in a reasonably short amount of time. Actual result: Most, but not all of the page is loaded. Some images fail to load, and the throbber (i.e., animated logo) throbs incessangly. Note: Page loads normally in IE. Note also: I encountered this problem on a number of Web sites, including: http://www.adobe.com/ http://www.apple.com/
Sol, using the same builds as you on WinNT, I don't see this problem.
Comment 2•23 years ago
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yup, I see it on msn.com on the branch build today on NT. I usually type something like "msn.com" and hit enter. The throbber just continues...thisis not happening all the time however. Try entering "yahoo.com", hit ENTER..and when the page laods completely(if it does), enter "msn.com" and hit ENTER. This is how I see this bug..
Comment 3•23 years ago
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dup of 82720 *** This bug has been marked as a duplicate of 82720 ***
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → DUPLICATE
Comment 5•23 years ago
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Sol. You're referring to the throbber not stopping and some images not being displayed, but otherwise all of the text content is showing. Yes? If so, this is not a duplicate (the other bug is about whole portions of the text content of pages (and images contained in that text) not loading, but the throbber has stopped).
Status: VERIFIED → REOPENED
Resolution: DUPLICATE → ---
Also, I think what Sol is seeing may be a newer bug or else he'd bring this up earlier :-). The other bug has seems have been around for some time. Thanks for reopening this, Sol. Need to get this on the radar. Shrir, was your issue with MSN new? Ie. is this a recent problem for you, too? We need the correct owner for this. chofmann - any idea on who to assign to?
jrgm - When I type "www.yahoo.com" into the URL field: *The text resolves to "http://www.yahoo.com/" (this is pretty quick) *The Yahoo home page begins to load. From what I can see - all of the page has loaded (all text and images) *except* for a banner ad at the top of the page. The only unusual thing I could see about this banner ad is that it was being served by a 3d party (non-Yahoo) server. (In this case "http://us.a1.yimg.com/us.yimg.com/a/pr/promo/anchor/hp_website1.gif".) Note that if you hover over the blank space where the image is *supposed* to load, and then right-click and choose to "View Image" from the context menu, the image is loaded - quickly! - in a new browser window.
This gets a bit weirder - if I use the context menu to open the image, then go back (using the "Back" button) to the Yahoo home page, the loading of the Yahoo home page finishes. If I reload the page, about 1 in 6 times, the banner ad fails to load, but I can always correct the problem by using the context menu to "View Image" then the "Back" button to load the Yahoo home page.
Seems like - if the banner ad is in the cache - then I can load the entire Yahoo home page. If the banner ad is not yet in the cache, I have to load the banner ad (context menu - Load Image), then I can finish loading the Yahoo home page.
Comment 10•23 years ago
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[If sol makes me mid-air-collide one more time, Pow, to the moon ... :] Yeah, that's what I see for yahoo (and netscape.com) on win2k with this build. An image frame is allocated in document, but the image is not shown and the tbrobber spins "forever". But, I can load that image by other means with no problem. -> Gagan. Seems like some sort of cache/http/imglib issue. Not sure why this just showed up now.
Assignee: asa → gagan
Status: REOPENED → NEW
QA Contact: doronr → benc
Comment 12•23 years ago
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Lisa: I noted the msn.com thing just today...
Comment 13•23 years ago
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Do the following: 1) start mozilla 2) enter 'about:cache?device=disk' in the urlbar and hit enter 3) Do 'Edit->Preferences->Advanced->Cache' and clear the memory and disk cache 4) Again, enter 'about:cache?device=disk' in the urlbar and hit enter. You should now list zero entries 5) enter 'http://jrgm/perf/loadtime5/base/www.yahoo.com/index.html' in the urlbar and hit enter 6) Again, enter 'about:cache?device=disk' in the urlbar and hit enter. You should now list three entries. But, there is only one for the top level document. Where are the cache entries for the two images? 7) go find the NewCache folder in your current profile. Aside from the '__CACHE_***' entries, you should see three files. If you load them into 4.x, you will see that they are the top-level document and the two images. So, the images are downloaded, but the cache doesn't seem to know about them. I think this is related to the fix for bug 82418 that (partially) went in on the branch yesterday. I can't reproduce this bug with a build from 3am Jul 04. I think we missed an additional patch file that was part of the fix for bug 82418.
Comment 14•23 years ago
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8) go back to 'http://jrgm/perf/loadtime5/base/www.yahoo.com/index.html' The images will now appear. 9) One more time, 'about:cache?device=disk' in the urlbar and hit enter. Now there will be three entries showing. This bug prevented 7 pages from loading in the page loading tests on the first visit to each page. I imagine that I won't be able to run the ibench test with today's build (it doesn't have any fallback action if onload never fires). This is definitely a pull-it-off-the-wire bug.
Severity: critical → blocker
Keywords: smoketest
Comment 16•23 years ago
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my $0.02: i've also seen this problem --albeit recently, and only using branch builds. a url that i've seen this at is http://home.netscape.com --at least on new profiles where the default home page has not been changed. [most notably when i did my prefs perf testing today on the three lab machines, so ->all/all.]
OS: Windows NT → All
Hardware: PC → All
Comment 17•23 years ago
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just for the record: nobody is seeing this on the trunk?
Comment 18•23 years ago
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-> cache.
Component: Browser-General → Networking: Cache
QA Contact: benc → tever
Comment 19•23 years ago
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Tested on trunk build 2001070604 (w98) and I don't see this behavior but on branch build 2001070503(w98) I see this behavior on www.news.com (thanks Sujay) everytime I go straight to the site or reload. When using the back button the throbber stops.
Comment 20•23 years ago
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This is a dup of 89643 *** This bug has been marked as a duplicate of 89643 ***
Status: NEW → RESOLVED
Closed: 23 years ago → 23 years ago
Resolution: --- → DUPLICATE
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Description
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