Closed Bug 898111 Opened 11 years ago Closed 7 years ago

https://support.apple.com/kb/* articles do not load properly because of mixed content blocking

Categories

(Firefox :: Security, defect)

Product:
Firefox
Component:
Security
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: tanvi, Unassigned)

References

(
URL
)

Details

(Whiteboard: [mcb-thirdparty-notified][mcb-chrome][mcb-ie]) 

Mixed Content Blocking is a feature that prevents insecure elements on secure pages from loading. In Firefox 23, this feature will default to blocking "active" insecure content, which may break some web sites. 

More information on Firefox's Mixed Content Blocker is below: 
http://blog.mozilla.org/tanvi/2013/04/10/mixed-content-blocking-enabled-in-firefox-23/

The security feature is currently breaking the HTTPS version of articles on support.apple.com/kb/. 

Below is a list of the HTTP resources that were blocked on this specific article https://support.apple.com/kb/HT1848.  Note that this problem also exists on chrome and probably also exists on IE (though I haven't tested it).

Blocked loading mixed active content "http://images.apple.com/global/scripts/lib/prototype.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://images.apple.com/global/scripts/lib/scriptaculous.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://images.apple.com/support/scripts/ACSurvey.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACUtil.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ap_mobile.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://www.apple.com/support/scripts/new_country.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/css/ikb.css" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/css/article.css" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/prototype.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/scriptaculous.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/browserdetect.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/apple_core.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/KmLoader.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACRelated.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACRating.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACForm.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACHistory.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/videos.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACShare.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ACTruncate.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/dedupefeatureqa.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/JiveUtil.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/labelwrap.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/screporting.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/ac_retina.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/event_mixins.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/swap_view.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/view_master_tracker.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/js/article_gallery.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/kb/resources/css/announcement.css" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/includes/darwin/en_US/header.js" @ https://support.apple.com/kb/HT1848
Blocked loading mixed active content "http://km.support.apple.com/includes/darwin/en_US/footer.js" @ https://support.apple.com/kb/HT1848
Whiteboard: [mcb-thirdparty-notified][mcb-chrome][mcb-ie?] → [mcb-thirdparty-notified][mcb-chrome][mcb-ie]
Seems to be fixed now.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
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