Closed
Bug 898440
Opened 11 years ago
Closed 6 years ago
"Login to imap.gmail.com falied." after master password prompt
Categories
(Thunderbird :: Security, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: ryanlathomas7, Unassigned)
References
Details
Attachments
(1 file)
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6.55 KB,
image/png
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Details |
ThunderBirdProblem2.png
User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36 Steps to reproduce: In Thunderbird (Version 17.o.7), when the program opens, a window will pop up saying "Please enter the master password for the Software Security Device." I will enter my master password and the window disappears as it should. However, another window pops up whenever I go to check my inbox (see photo below). I am prompted to "Enter your password for ryanlathomas7@gmail.com@imap.gmail.com," in which I have tried both my Mozilla Thunder Bird password and my gmail password. Actual results: Trying both my gmail and Mozilla Thunderbird passwords (I 100% sure I typed them in correctly) leads to a window that pops up saying "Login to imap.gmail.com failed." Expected results: I expect that my password to my gmail and/or my Mozilla Thunderbird account would of worked in this window and that I would be able to use Mozilla Thunderbird.
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Reporter | |
Updated•11 years ago
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Severity: normal → major
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Comment 1•11 years ago
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I'm having the same issue and it seems it's a google issue.
Status: UNCONFIRMED → NEW
Ever confirmed: true
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Updated•11 years ago
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Summary: "Login to imap.gmail.com falied." → "Login to imap.gmail.com falied." after master password prompt
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Comment 3•6 years ago
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Ryan, schlawuzzi, do you still see this problem?
Flags: needinfo?(schlawuzzi)
Flags: needinfo?(ryanlathomas7)
Whiteboard: [closeme 2018-02-25]
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Comment 4•6 years ago
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Yes it is there on my backup version i still have, but i am currently not using this version any more.
Flags: needinfo?(schlawuzzi)
Resolved per whiteboard
Status: NEW → RESOLVED
Closed: 6 years ago
Flags: needinfo?(ryanlathomas7)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2018-02-25]
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Description
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