Closed Bug 899007 Opened 11 years ago Closed 9 years ago

[Buri][Monitor][SMS]The dialer app crashed after doing some operate

Categories

(Firefox OS Graveyard :: Gaia::SMS, defect, P1)

Product:
Firefox OS Graveyard
Component:
Gaia::SMS
Platform:
ARM
Gonk (Firefox OS)
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: sync-1, Unassigned)

Details

(Keywords: crash, Whiteboard: [b2g-crash])

Attachments

(4 files)

496280-adblog
168.30 KB, text/plain
Details
07-26
25.47 KB, image/x-png
Details
496280-logcat
279.53 KB, text/plain
Details
123.log
172.72 KB, text/plain
Details 
AU_LINUX_GECKO_ICS_STRAWBERRY.01.01.00.019.171
 Firefox os  v1.1
 Mozilla build ID:20130722070207
 Created an attachment (id=472323)
 07-26
 
 DEFECT DESCRIPTION:
 The dialer app crashed after doing some operate.
 
 REPRODUCING PROCEDURES:
 Precondition:
 Have some messages in SMS APP
 
 1.enter dialer,*#573564# to run log.
 2.Then back homescreen,click the SMS,the SMS crashed. --KO
 
 
 EXPECTED BEHAVIOUR:
 The SMS should not crashed anyway.
 
 ASSOCIATE SPECIFICATION:
 
 TEST PLAN REFERENCE:
 
 TOOLS AND PLATFORMS USED:
 
 USER IMPACT:
 High
 
 REPRODUCING RATE:
 1/10
 
 For FT PR, Please list reference mobile's behavior:
Clone from brother
Attached file 496280-adblog — 

    
    

    
  
Clone from brother

    
    

    
  

      
      
      
      

        Attached image
          
        07-26
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Clone from brother

    
    

    
  

      
      
      
      

        Attached file
          
        496280-logcat
        — 
      

    


  

    
  
Severity: normal → critical
Keywords: crash
OS: All → Gonk (Firefox OS)
Hardware: All → ARM
Whiteboard: [b2g-crash]

    
    

    
  
Can someone clarify how this is related to the SMS/MMS App?

    
    

    
  

      
      
      
      

        Attached file
          
        123.log
        — 
      

    


  
This bug is also reproduced on the new build (Mozilla build ID:20130715070218).
Please check the log.

    
    

    
  
Sounds like a vendor issue with the log mechanism -- not in our hands and looks obsolete.

Please file a new bug if you still see this issue in a current device.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → WONTFIX

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