902230 - Bango event notices are sometimes delayed

Status: RESOLVED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect, P2)

Description

[Kumar McMillan [:kumar]]

When purchasing an app from a package that has been configured to receive XML notifications, sometimes they take a long time. This is in Bango's prod via our stage server. 

Here is an example of a notice that took about 34 minutes to arrive. Can we speed this up? 

BillingConfigurationId=27647890
BangoTransactionId=1229144185

Comment 1

[Kumar McMillan [:kumar]]

in case it helps for investigating, the delayed ones seem to be grouped together. Three purchases in a row were delayed about 34 min (they all arrived at once)

Comment 2

[Kumar McMillan [:kumar]]

ok, consistently I see this behavior:
- make repeated purchases on product X
- receive no events
- create a new Bango package and set up product Y
- purchase product Y
- immediately receive a notice for product Y
- receive the whole backlog of notices for product X

... the cycle repeats

It looks like repeat purchases are not triggering event notices correctly

Comment 3

[Andy McKay]

This is blocking a few other bugs including bug 865612 so bumping up to a P2.

Comment 4

[Tom]

Update: We had a fix all ready for last week but when we started testing in LIVE we discovered that actually didn't solve the ultimate issue so we went back to drawing board and have created a new fix which will post the xml to Mozilla at time of payment which will solve multiple issues including bugs 894621, 902230, 903567. We will demonstrate this fix on the call tonight (Thursday) and will hopefully have this in LIVE next week following successful testing.

Comment 5

[Keir Kettle]

Workaround as discussed last week is now in production. If all OK please close this issue.