912107 - [Servicos] {POVB]

Status: RESOLVED INVALID

(Tech Evangelism Graveyard :: Preinstalled B2G Apps, defect)

Description

[Karen Ward [:kward]]

(Related to 902302) The Servicos App was resubmitted and retested by Marketplace review team.  It was approved with known issues based on request from Telefonica.  Telefonica team will work with the 3rd party developer to resolve these known issues prior to launch:
The Portal Vivo App was resubmitted to Marketplace Yesterday.  It has been re-reviewed and rejected.  The following issues were found and the developer was notified:
1. After tapping "Servicos e Downloads," there is a dark blue link on a black background that says "Home" that appears to be the only way to cancel login. Tapping this link has no response, so the user gets trapped on this page (see screenshot #1).

2. Unable to authenticate. When on wifi, I get an error message that says I need to enable cookies. When on roaming cellular data via AT&T, I get a HTTP 500 error (see screenshots #2a and #2b). Without being able to log in, I'm unable to test the following sections:
-- Vivo siempre internet banner
-- Servicos e Downloads
-- Promocoes

3. The following sections have links that aren't optimized for mobile and lack navigation back to the app, so should probably open in a browser window:
-- Recarregue Aqui > Saiba Mas
-- Movel > Planos e Pacotes > Saiba Mas (first link on this page opens in a browser window, the next two and perhaps others all open within the app)
-- Internet, Fixo, TV > Saiba Mais
-- Many links under Portal de noticias, including Edu Mobi and Vio Diversao
-- Vivo Valoriza > Enviar
-- Atendimento > Clique Aqui
-- Combos > Saiba Mas

4. Chegou o Servicos and Downloads App banner points to Google Play (screenshot #4).
Attachments

    1. Home button doesn't work
    2a. Need to enable cookies
    2b. HTTP 500 error
    4. Google Play link he Portal Vivo App was resubmitted and retested by Marketplace review team.  It is in rejected status due to the following:
The Portal Vivo App was resubmitted to Marketplace Yesterday.  It has been re-reviewed and rejected.  The following issues were found and the developer was notified:
1. After tapping "Servicos e Downloads," there is a dark blue link on a black background that says "Home" that appears to be the only way to cancel login. Tapping this link has no response, so the user gets trapped on this page (see screenshot #1).

2. Unable to authenticate. When on wifi, I get an error message that says I need to enable cookies. When on roaming cellular data via AT&T, I get a HTTP 500 error (see screenshots #2a and #2b). Without being able to log in, I'm unable to test the following sections:
-- Vivo siempre internet banner
-- Servicos e Downloads
-- Promocoes

3. The following sections have links that aren't optimized for mobile and lack navigation back to the app, so should probably open in a browser window:
-- Recarregue Aqui > Saiba Mas
-- Movel > Planos e Pacotes > Saiba Mas (first link on this page opens in a browser window, the next two and perhaps others all open within the app)
-- Internet, Fixo, TV > Saiba Mais
-- Many links under Portal de noticias, including Edu Mobi and Vio Diversao
-- Vivo Valoriza > Enviar
-- Atendimento > Clique Aqui
-- Combos > Saiba Mas

4. Chegou o Servicos and Downloads App banner points to Google Play (screenshot #4).
Attachments

    1. Home button doesn't work
    2a. Need to enable cookies
    2b. HTTP 500 error
    4. Google Play linkThe Servicos App was resubmitted and retested by Marketplace review team.  It was conditionally approved at Telefonica's request with known issues.  The following issues are committed to be resolved prior to launch:
The Portal Vivo App was resubmitted to Marketplace Yesterday.  It has been re-reviewed and rejected.  The following issues were found and the developer was notified:
1. After tapping "Servicos e Downloads," there is a dark blue link on a black background that says "Home" that appears to be the only way to cancel login. Tapping this link has no response, so the user gets trapped on this page (see screenshot #1).

2. Unable to authenticate. When on wifi, I get an error message that says I need to enable cookies. When on roaming cellular data via AT&T, I get a HTTP 500 error (see screenshots #2a and #2b). Without being able to log in, I'm unable to test the following sections:
-- Vivo siempre internet banner
-- Servicos e Downloads
-- Promocoes

3. The following sections have links that aren't optimized for mobile and lack navigation back to the app, so should probably open in a browser window:
-- Recarregue Aqui > Saiba Mas
-- Movel > Planos e Pacotes > Saiba Mas (first link on this page opens in a browser window, the next two and perhaps others all open within the app)
-- Internet, Fixo, TV > Saiba Mais
-- Many links under Portal de noticias, including Edu Mobi and Vio Diversao
-- Vivo Valoriza > Enviar
-- Atendimento > Clique Aqui
-- Combos > Saiba Mas

4. Chegou o Servicos and Downloads App banner points to Google Play (screenshot #4).
Attachments

    1. Home button doesn't work
    2a. Need to enable cookies
    2b. HTTP 500 error
    4. Google Play link

Comment 1

[Jason Smith [:jsmith]]

Please split out each issue mentioned above into separate bugs. This is not a valid bug as it stands given that it has way too much scope specified.