Closed
Bug 91731
Opened 23 years ago
Closed 23 years ago
Mail loss during compacting folders.
Categories
(MailNews Core :: Networking: POP, defect)
Tracking
(Not tracked)
VERIFIED
FIXED
People
(Reporter: rtvbeek, Assigned: naving)
References
Details
Attachments
(1 file)
10.90 KB,
patch
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Details | Diff | Splinter Review |
After starting MailNews it asks the user if it should compact the mail folders. When confirmed it compacts the mail folders and retrieves the POP mail at the same time. When the compact action is finished the new mail is lost.
Comment 1•23 years ago
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How do you confirm that the new mail is lost?
Comment 2•23 years ago
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Reporter: which build are you using? note that a similar problem has been fixed after 0.9.2 in bug 85632
Reporter | ||
Comment 3•23 years ago
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During de compacting of de INBOX you see in the right hand corner that it contacts the POP server and retrieve a number of e-mails. After the compacting of the INBOX the unread count of the INBOX is 0 and there are no new e-mails in the INBOX. The check is only visual.
Comment 4•23 years ago
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what's the date of the build you're using, Roland? There have been lots of fixes in this area recently.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Reporter | ||
Comment 5•23 years ago
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I now use Build ID 2001071704 Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:0.9.2+) Gecko/20010717
Assignee | ||
Comment 6•23 years ago
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Assignee | ||
Comment 7•23 years ago
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so the fix is to lock the folder and do one operation at a time. found out another problem with compact folders, logged as bug 92008
Assignee | ||
Comment 8•23 years ago
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cc jatin for alert wording review Please try to download the messages later. There is some other operation currently in progress on this folder.
Comment 9•23 years ago
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My suggested wording: "This folder is being processed. Please wait until processing is complete to get messages."
Comment 10•23 years ago
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r=bienvenu. Please get a sr from mscott or seth, and make sure you test the various failure and cancel cases - if we don't handle those correctly, you'll end up with a folder that's locked and the user won't be able to use it without shutting down.
Comment 11•23 years ago
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See also bug 89942 (it was marked dup of bug 85632, but in reality it is a dup of this one).
Comment 12•23 years ago
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sr=mscott. Looks like we release lock during the on stop running url yes? That should be safe as I believe we always issue the on stop running url. Even in the case of an error.
Assignee | ||
Comment 13•23 years ago
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fix checked in
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → FIXED
Assignee | ||
Comment 14•23 years ago
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*** Bug 94390 has been marked as a duplicate of this bug. ***
Assignee | ||
Comment 15•23 years ago
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*** Bug 94390 has been marked as a duplicate of this bug. ***
Comment 16•23 years ago
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Verified for default pop account in a profile and compaction initiated by preference does not result in message loss. When both get message and compaction is triggered at the same time we show a dlg" this folder is being processed please wait until process is complete to get message", with an ok button. When I click OK then we start the compaction process. After compaction is completed when you click on get message I did receive the message that was sent to my test account. builds: 2001-08-15-06 win98, linux 2001-08-17-04 mac
Status: RESOLVED → VERIFIED
Assignee | ||
Comment 17•23 years ago
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*** Bug 96074 has been marked as a duplicate of this bug. ***
Assignee | ||
Comment 18•23 years ago
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*** Bug 97757 has been marked as a duplicate of this bug. ***
Comment 19•23 years ago
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*** Bug 99473 has been marked as a duplicate of this bug. ***
Comment 20•23 years ago
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Darn... Has happened 2 times for me right now, and silly me i did not make a backup of my inbox I clicked on "compact all folders" and my inbox folder lost ALL mails! All other folders were left the same Using linux 2001091308 Reopening
Status: VERIFIED → REOPENED
OS: Windows 2000 → Linux
Resolution: FIXED → ---
Assignee | ||
Comment 21•23 years ago
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This bug is about downloading mail and auto-compact going on simultaneously. this is not the bug you are thinking. please report a new bug.
Status: REOPENED → RESOLVED
Closed: 23 years ago → 23 years ago
Resolution: --- → FIXED
Comment 22•23 years ago
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As per naving comments marking verified. reporter, please log a new bug.
Status: RESOLVED → VERIFIED
Comment 23•23 years ago
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bug 99741 was filed "compacting mail erases inbox!"
Updated•20 years ago
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Product: MailNews → Core
Updated•15 years ago
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Product: Core → MailNews Core
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Description
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