Closed Bug 921080 Opened 11 years ago Closed 11 years ago

Clicking on item in download panel not working on Windows 8.1 RTM

Categories

(Firefox :: Downloads Panel, defect)

Product:
Firefox
Component:
Downloads Panel
Version:
26 Branch
Platform:
x86_64
Windows 8.1
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: mscrivo, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 (Beta/Release)
Build ID: 20130925004004

Steps to reproduce:

1. Download any type of file.
2. Click on it from the download panel.


Actual results:

Nothing.  The file does not execute.   It will execute if you double click on it from the full downloads list.

This is working fine with Aurora 26 on Windows 7, and it's also working fine in Firefox 24 on Windows 8.1 RTM, but not in Aurora 26 on Windows 8.1 RTM.


Expected results:

The item should be shell executed with whatever program is associated with the file type.
OS: Windows NT → Windows 8.1
Same problem exists in firefox safe mode, so I don't think it's an add-on interfering.
Component: Untriaged → Downloads Panel
Mozilla/5.0 (Windows NT 6.3; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
Build ID: 20130930004008

Works fine for me on the latest Aurora - I downloaded an exe file, clicking once on the download in the downloads panel executes the application.

Reporter, are you by any chance running Firefox in Metro mode?
Flags: needinfo?(mscrivo)
I am not running it in metro mode.  I tried the metro version briefly, just to see what it was like, but I use it predominantly in desktop mode.  Is there an actual option to turn off metro mode completely?  even if launched from the start screen?
Flags: needinfo?(mscrivo)
I'm afraid not - the metro mode is on as long as Firefox is the default browser.
Reporter, could you also check if the issue is reproducible for you if you start Firefox with a new profile? (other possible cause could be due to changes made to Firefox preference settings)

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Whether Aurora is default or not makes no difference.  I tried with a new profile and it worked, so I guess it's something in my profile that's messed up?
Probably, you could try to reset your Firefox profile.
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
Resetting my profile worked. You may close this. Thanks
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → INVALID
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