Closed Bug 942735 Opened 11 years ago Closed 11 years ago

Carrier billing (Telenor) payment failure to Hanger - Sorry there's a problem. Try it later again.

Categories

(Marketplace Graveyard :: Payments/Refunds, defect)

Other
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: rafael.medola, Assigned: payment)

Details

Attachments

(2 files)

Attached file ezboot-http.log
Region code: Hanger
Device: Alcatel
Connection: Wi-fi/3G
Phone number/MSISDN: +3620 3747379
Carrier: Telenor
Last 4 digits CC: 7929
Test App used: all

steps to reproduce:

1- Log in to Marketplace using a valid account;
2- Search for pricetier;
3- select one which carrier billing payment is accepted;
4- buy it and try to pay using carrier billing.

expected behavior:

The payment is completed without any problem.

observed behavior:

The error: "Sorry, there is a problem. Try it later again" shows up right after to click to BUY.
Attached image 2013-11-25-07-55-18.png
Assignee: nobody → tom
Flags: affects-hanger+
This user has no balance. We are showing the BlueVia Error but the Operator reason is Insufficient Funds.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → WONTFIX
Assignee: tom → payment
Status: RESOLVED → REOPENED
Resolution: WONTFIX → ---
Working fine!
Credits moved to "Universal Balance" which is necessary for the purchases.
Status: REOPENED → RESOLVED
Closed: 11 years ago11 years ago
Resolution: --- → FIXED
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