943175 - [DSDS] Dialer doesn't come up when a call is placed or received on SIM2

Status: RESOLVED INVALID

(Firefox OS Graveyard :: Gaia::Dialer, defect)

Description

[Anshul]

STR.

1. Make an incoming call for SIM2

Observed: Call is received by RIL but the dialer doesn't show up.
Expected: Dialer to show the incoming call UI.

Comment 1

[Hsin-Yi Tsai (she/her) [:hsinyi]]

Anshul, we fixed this issue in bug 940231. Not sure if your gecko is up-to-date?

Comment 2

[Anshul]

Hsin-Yi, yes just confirmed that my build has this change already.

Gecko SHA: e5147f9a670e3a315a8aedbf11c3b9672affe8a2 
Gaia SHA: e48c2025b97f26db6e23c16d72095143d731b1fa

Comment 3

[Hsin-Yi Tsai (she/her) [:hsinyi]]

Attachment: 0001-gaia-debug-messages.patch

Comment 4

[Hsin-Yi Tsai (she/her) [:hsinyi]]

Attachment: 0001-gecko-debug-message.patch

Comment 5

[Hsin-Yi Tsai (she/her) [:hsinyi]]

Anshul, in addition to enabling RIL debugger as usual, please apply attachment 8338518 [details] [diff] [review] and attachment 8338518 [details] [diff] [review] to get more debug messages. Hope they help!

Comment 6

[Anshul]

Attachment: Logs with gecko and gaia debug patches by Hsin-Yi

Comment 7

[Anshul]

Hsin-Yi, from the logs it seems like telephony is doing the right thing. I do see a flicker on the UI as if the dialer was starting and then goes away.

Comment 8

[Hsin-Yi Tsai (she/her) [:hsinyi]]

(In reply to Anshul from comment #7)
> Hsin-Yi, from the logs it seems like telephony is doing the right thing. I
> do see a flicker on the UI as if the dialer was starting and then goes away.

Thanks for the feedback. :)

Yes, I also noticed that log shows dialer has successfully received the event fired on telephony, and call screen is opened as expected. 

You mentioned that then UI goes away. Does that mean you still see a problem with dialer UI, i.e. UI disappeared unexpectedly when there's still a call?

Comment 9

[Anshul]

Hsin-Yi, yes the dialer disappears right away (very quickly). I just see sort of a flicker on the UI.

Comment 10

[Hsin-Yi Tsai (she/her) [:hsinyi]]

ni gaia developers to see if they see some clues.

Comment 11

[Enpei]

Test with today's build, 2nd SIM incoming call UI is normal and can hang up calls.
Fugu
Gaia:     087d109c83235fc157b2efac7ace6cc54a4c5aaa
Gecko:    8fdb69114734785065ce6c76ac36f4438b90c2e6
BuildID   20131127093419
Version   28.0a1

repository from https://github.com/prcxuying/B2G.git

Comment 12

[Enpei]

Attachment: time stamp: 11:34, passed log.

Comment 13

[Anshul]

Enpei, we are consistently seeing this issue reported by multiple people on our hardware. Is there some logs you could enable and share the patch with me to help debug the issue? This is a critical bug for us.

Comment 14

[Enpei]

Hi (In reply to Anshul from comment #13)
> Enpei, we are consistently seeing this issue reported by multiple people on
> our hardware. Is there some logs you could enable and share the patch with
> me to help debug the issue? This is a critical bug for us.

Hi Anshul,

I attached a log in comment 12. Do you need more logs with other configuration enabled? Please just let me know. Also I can only test MT to 2nd SIM now since I cannot change outgoing call to SIM 2 at this point, there is no SIM manager ready yet. So let me know any other information I can provide.

Comment 15

[Anshul]

Enpei, the log you attached has no messages from dialer (execept a few warnings). I am looking for a patch that you can share with me that would help you debug the issue with dialer on our hardware. Also, you can test MO call on SIM2 using the patch available in bug 932731 (I have verified that the patch works).

Comment 16

[Hsin-Yi Tsai (she/her) [:hsinyi]]

(In reply to Anshul from comment #15)
> Enpei, the log you attached has no messages from dialer (execept a few
> warnings). I am looking for a patch that you can share with me that would
> help you debug the issue with dialer on our hardware. 

Anshul, our gaia developer is working on this. We will provide you another debug message patch if we find some important clues are missing in my gaia debug patch. 

> Also, you can test MO
> call on SIM2 using the patch available in bug 932731 (I have verified that
> the patch works).

Comment 17

[Enpei]

Attachment: Log with gaia and gecko patches, time stamp 13:57 MO from 2nd SIM, 13:58 MT to 2nd SIM.

Add sucessful case log on current build 

Gaia:     7c1198f3bfc24be17f78b94e13f2a69ddce17375
Gecko:    a787b2210bb136607581e7f566f648654e9baec7
BuildID   20131127133749
Version   28.0a1

Comment 18

[Anshul]

Enpei, please also look at the attachment "Logs with gecko and gaia debug patches by Hsin-Yi" in which I also see 'XXX openCallScreen' but dialer doesn't start.

Comment 19

[KM Lee [:rexboy] (inactivate after Sep. 22)]

Attachment: patch for testing

Please apply this patch and get the log again.
Not very sure where the problem is, I added logs mainly around showing call screen and attention screen.
Thanks!

Comment 20

[Kai-Chih Hu [:khu]]

Rex, can you own this bug? Thanks.

Comment 21

[Anshul]

@rexboy, thanks for your patch using which I was able to find the issue in our code causing this issue. This issue is now resolved.

Comment 22

[Hsin-Yi Tsai (she/her) [:hsinyi]]

clearing ni per comment 21.