948989 - Statistics page is not displayed correctly (Hanger)

Status: RESOLVED FIXED

(Marketplace Graveyard :: Statistics, defect, P2)

Description

[karina.filipe]

Attachment: Untitled.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0 (Beta/Release)
Build ID: 20131112160018

Steps to reproduce:

1. Enter https://marketplace.allizom.org/statistics/app/facebook
2. Login
3. Click on "statistics" for the Facebook app
4. Page https://marketplace.allizom.org/statistics/app/facebook will load


Region code: Hanger
Device: Browser
Connection: Wi-Fi
Phone number/MSISDN: -
Carrier: -



Actual results:

The page does not load any content


Expected results:

The statistics page should load correctly

Comment 1

[Davor Spasovski [:spasovski]]

The app itself (on stage) has no data (all the results return 'null') and this used to generate a JS error that caused the page to halt execution. This has since been fixed but the app will still show no data.

Not sure which specific commit addressed this but I can do a deeper dig if anyone needs the commit hash.

Comment 2

[krupa raj[:krupa]]

Data is not listed for apps which are bought daily as part of the test process. See https://marketplace.allizom.org/statistics/app/pricepoint1-010/installs/?start=2013-02-01&end=2014-01-13&region=us

Comment 3

[Rob Hudson [:robhudson]]

I double checked the date formatting of the log file that solitude writes and everything is lining up correctly there. I'll dig a little further along the code path to see where/why things are failing.

Comment 4

[Rob Hudson [:robhudson]]

I couldn't find anything wrong with the logic. All the data seems to be available. But for some reason it isn't being recorded in monolith.

We re-ran the aggregator on stage and data populated fine. We could do the same for prod. I'll watch for the nightly runs to see if they start working.

Comment 5

[Rob Hudson [:robhudson]]

The original issue reported works for me. The page displays fine.

Comment 6

[luiz.leite]

Attachment: Print_Bug 948989.docx

Comment 7

[luiz.leite]

The page still does not display statistics

Comment 8

[service]

Same problem here. In the developer console, Chrome try to connect to URL like "https://marketplace.firefox.com/api/v1/apps/app/[APP_NAME]/?_user=..." but get {"detail":"Internal Server Error"} with 500 error code.

Comment 9

[Rob Hudson [:robhudson]]

Testing this today I get "No public statistics are available" from a user in the Hanger region. Since this app's stats are not publicly viewable this is correct.