Closed
Bug 950759
Opened 11 years ago
Closed 11 years ago
Turn off auto escalation for questions that have a reply
Categories
(support.mozilla.org :: Questions, task, P1)
support.mozilla.org
Questions
Tracking
(Not tracked)
RESOLVED
FIXED
2013Q4
People
(Reporter: atopal, Assigned: rrosario)
References
Details
(Whiteboard: u=contributor c=questions p=1 s=2013.25)
Currently we're escalating every open question where the original author is the last to post and the post is older than 24 hours. Since that is generating a lot of tickets, please limit auto escalation to open questions that don't have any reply at all yet (the "new" status").
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Assignee | |
Comment 1•11 years ago
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I'll fix this now.
Whiteboard: u=contributor c=questions p= s=2013.25 → u=contributor c=questions p=1 s=2013.25
Target Milestone: 2014Q1 → 2013Q4
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Assignee | |
Comment 2•11 years ago
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In a pull request: https://github.com/mozilla/kitsune/pull/1767
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Assignee | |
Comment 3•11 years ago
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Landed on master: https://github.com/mozilla/kitsune/commit/bde89ab636fc1137ea65030116f04bb6c138b4b3
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Comment 4•11 years ago
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Assigning this to Ricky, since he made the PR, so Ernest reflects reality.
Assignee: nobody → rrosario
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Assignee | |
Comment 5•11 years ago
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Deployed to prod now.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
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Description
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