Closed Bug 966542 Opened 10 years ago Closed 9 years ago

[B2G] [FTE] While importing contacts, Facebook launches the actual start page if the user detours to the Create Account page first

Categories

(Tech Evangelism Graveyard :: Preinstalled B2G Apps, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v1.2 affected, b2g-v1.3 affected)

RESOLVED WONTFIX
Tracking Status
b2g-v1.2 --- affected
b2g-v1.3 --- affected

People

(Reporter: ckreinbring, Unassigned)

References

Details

(Whiteboard: dogfood1.3)

Description:
If the user attempts to import contacts from a Facebook account, but takes a detour to the account creation page first, the status page for Facebook will load instead of the account's contact list.

Repro Steps:
1) Update Buri to Build ID: 20140131004001
2) Advance through the FTE until the Import Contacts page is reached.
3) Select the Facebook button.
4) Select the Create New Account button, then the Already Have An Account? link.
5) Enter a valid username and password then tap Log In.
6) Observe the page that loads.

Actual:
The Status page of the mobile Facebook app appears.

Expected:
A list of the Facebook account's contacts is loaded.

Environmental Variables
Device: Buri 1.3 mozilla RIL
Build ID: 20140131004001
Gecko: http://hg.mozilla.org/releases/mozilla-aurora/rev/32e45047b663
Gaia: 0ddcd8da5bfe1b48c73502ef29220e92f2db6b73
Platform Version: 28.0a2
Firmware Version: V1.2-device.cfg

Notes:
Repro frequency: 100%
See attached video clip
Also happens in the Contacts app.
Tapping X to return to the Import Contacts page then tapping Facebook again will load the list of Facebook contacts.
Keywords: FTU, FTE, Contact, Facebook
YouTube link for the video clip: http://www.youtube.com/watch?v=qwe-HgGqEWI
Also repros on Buri 1.2 mozilla RIL.

Build ID: 20140128004004
Gecko: http://hg.mozilla.org/releases/mozilla-b2g26_v1_2/rev/d10e1f965d0c
Gaia: 539a25e1887b902b8b25038c547048e691bd97f6
Platform Version: 26.0
I think this out of our control. This would require TE work to get FB to serve us something different.
Assignee: nobody → english-us
Component: Gaia::First Time Experience → English US
Product: Firefox OS → Tech Evangelism
Component: English US → Preinstalled B2G Apps
As this issue would only effect a very small percentage of our user base, and only occurs when the user takes a detour to the "Account creation page" first, We can close this bug without reaching out to the developer for a fix.

The typical user would not DL an app they do not have an account for, then attempt to import contacts into said app before having an account. Additionally, due to the low impact of this bug, we would be unlikely to get fb resources to give this issue any attention.
Blocks: b2g-facebook
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → WONTFIX
Product: Tech Evangelism → Tech Evangelism Graveyard
You need to log in before you can comment on or make changes to this bug.