Closed
Bug 970856
Opened 10 years ago
Closed 10 years ago
sesamestreet.org says "can't find what you're looking for" on video page
Categories
(Web Compatibility :: Site Reports, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: hsteen, Unassigned, Mentored)
References
()
Details
(Whiteboard: [mobile-compat-form][lib-ump][video][contactready])
Site: http://www.sesamestreet.org/videos sesamestreet.org says "can't find what you're looking for" on video page :: Steps To Reproduce Load page - instead of a list of videos, there's an image of a green monster saying "Sorry, we can't find what you're looking for". Note: this is a desktop site, not mobile. It does however list and play videos in Android browser. Note 2: In Firefox for Android, the list of videos appear, but the thumbnails seem missing. The videos do play though. :: Expected Result Video :: Actual Result Error message :: Additional Information Software Version: 1.1 Reporter's User Agent: Mozilla/5.0 (Android; Mobile; rv:26.0) Gecko/26.0 Firefox/26.0
Reporter | ||
Comment 1•10 years ago
|
||
One can provoke the same error message in desktop by disabling Flash.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Whiteboard: [mobile-compat-form] → [mobile-compat-form][lib-ump][video]
Reporter | ||
Comment 2•10 years ago
|
||
description |
The underlying issue is that the site sends a JSON string of "capabilities" to the server when requesting a list of videos, and it seems the server isn't configured to return MP4 videos under some conditions, even if hasVideoSupport is true? (Perhaps it also requires isAndroid or isIOS to be true?) String from Android device: capabilities={"isIE":false,"isFirefox":true,"isChrome":false,"isWebKit":false,"isMobile":false,"isTablet":false,"isHandset":false,"isIOS":false,"isIOSHandset":false,"isIOSTablet":false,"isAndroid":true,"isAndroidTablet":false,"isAndroidHandset":true,"isKindle":false,"hasCanvasSupport":true,"hasTouchSupport":false,"hasFlashSupport":true,"hasVideoSupport":true} String from Firefox OS: capabilities={"isIE":false,"isFirefox":true,"isChrome":false,"isWebKit":false,"isMobile":false,"isTablet":false,"isHandset":false,"isIOS":false,"isIOSHandset":false,"isIOSTablet":false,"isAndroid":false,"isAndroidTablet":false,"isAndroidHandset":false,"isKindle":false,"hasCanvasSupport":true,"hasTouchSupport":true,"hasFlashSupport":auto,"hasVideoSupport":auto}
Reporter | ||
Comment 3•10 years ago
|
||
suggestedfix |
Now, it would be nice to get this fixed somewhere for desktop users with MP4-capable HTML5 browsers and Flash disabled. However, the best fix for Firefox OS is to add an automatic redirect to m.sesamestreet.org/videos - there is actually a mobile site, it just isn't advertised or redirected to.
Reporter | ||
Updated•10 years ago
|
Whiteboard: [mobile-compat-form][lib-ump][video] → [mobile-compat-form][lib-ump][video][contactready]
Updated•10 years ago
|
Whiteboard: [mobile-compat-form][lib-ump][video][contactready] → [mobile-compat-form][lib-ump][video][contactready][mentor=astevenson]
Updated•10 years ago
|
Mentor: astevenson
Whiteboard: [mobile-compat-form][lib-ump][video][contactready][mentor=astevenson] → [mobile-compat-form][lib-ump][video][contactready]
Comment 4•10 years ago
|
||
This seems to be fixed.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
Assignee | ||
Updated•5 years ago
|
Product: Tech Evangelism → Web Compatibility
Assignee | ||
Updated•2 months ago
|
Component: Mobile → Site Reports
You need to log in
before you can comment on or make changes to this bug.
Description
•