1003010 - [Sora][Message][MMS][Call]The incoming call interface display abnormally .

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: Gaia::Dialer, defect, P1)

Description

[sync-1]

Mozilla build ID:20140422024003
 
 Created an attachment (id=727616)
 picture
 
 DEFECT DESCRIPTION:
 ->The incoming call interface display about 3 seconds,then display as black.
 
  REPRODUCING PROCEDURES:
 ->Enter"Message"to create a MMS;
 ->Tap attachment icon to enter"Camera"to take a photo;
 ->In"retake"or"select" interface,make a incoming call;
 ->After the incoming call interface display about 3 seconds,MS display abnormal then display as black.(ko)
 
  EXPECTED BEHAVIOUR:
 ->Should display  and received it normally
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
 
  REPRODUCING RATE:
 
  For FT PR, Please list reference mobile's behavior:

Comment 1

[Jason Smith [:jsmith]]

Does this reproduce on a 1.1 Buri device?

Comment 2

[Vance Chen [:vchen][skype:vance.lucida][[e-mail]]]

No, this one cannot be reproduce on 1.1 Buri device

Comment 3

[Vance Chen [:vchen][skype:vance.lucida][[e-mail]]]

And since this issue only happens when there is an incoming call in the "retake" "select" screen, I don't think we should block on it. It is just a minor UI regression

Comment 4

[sync-1]

Dear Vance,

Do you have any way to debug oncall.html in appManager?

Comment 5

[Vance Chen [:vchen][skype:vance.lucida][[e-mail]]]

ni Etienne. Hi Etienne, could you provide some suggestions regarding how to debug oncall.html for this issue?

Thanks for your help

Comment 6

[Etienne Segonzac (:etienne)]

Can we get a video of the bug? (I can't reproduce it).
I'm afraid this might be a lower level rendering issue and we won't be able to do anything for this from oncall.html...

Comment 7

[Vance Chen [:vchen][skype:vance.lucida][[e-mail]]]

(In reply to Etienne Segonzac (:etienne) from comment #6)
> Can we get a video of the bug? (I can't reproduce it).
> I'm afraid this might be a lower level rendering issue and we won't be able
> to do anything for this from oncall.html...

Here you go:

https://www.youtube.com/watch?v=cirW-WFLIDE&feature=youtu.be

Comment 8

[Etienne Segonzac (:etienne)]

(In reply to Vance Chen [:vchen][[e-mail]] from comment #7)
> (In reply to Etienne Segonzac (:etienne) from comment #6)
> > Can we get a video of the bug? (I can't reproduce it).
> > I'm afraid this might be a lower level rendering issue and we won't be able
> > to do anything for this from oncall.html...
> 
> Here you go:
> 
> https://www.youtube.com/watch?v=cirW-WFLIDE&feature=youtu.be

Thanks! Still not sure what could cause the bug... 2 questions:
* Which version of gaia is this?
* What happen if you press the home button once the screen is black?

Comment 9

[Vance Chen [:vchen][skype:vance.lucida][[e-mail]]]

(In reply to Etienne Segonzac (:etienne) from comment #8)
> (In reply to Vance Chen [:vchen][[e-mail]] from comment #7)
> > (In reply to Etienne Segonzac (:etienne) from comment #6)
> > > Can we get a video of the bug? (I can't reproduce it).
> > > I'm afraid this might be a lower level rendering issue and we won't be able
> > > to do anything for this from oncall.html...
> > 
> > Here you go:
> > 
> > https://www.youtube.com/watch?v=cirW-WFLIDE&feature=youtu.be
> 
> Thanks! Still not sure what could cause the bug... 2 questions:
> * Which version of gaia is this?
> * What happen if you press the home button once the screen is black?

This is Gaia v1.3, build ID 20140422024003

As to what happen when press the home button once this screen is black, since a picture is more than a thousand words, please see the video~~~

https://www.youtube.com/watch?v=mUdFye3ycMw

Comment 10

[Etienne Segonzac (:etienne)]

(In reply to Vance Chen [:vchen][[e-mail]] from comment #9)
> As to what happen when press the home button once this screen is black,
> since a picture is more than a thousand words, please see the video~~~
> 
> https://www.youtube.com/watch?v=mUdFye3ycMw

Thanks Vance, sorry for the back and forth, but I need a last test to confirm a rendering issue.
If you tap on the green status bar after pressing the home button, does the call screen come back properly?

Comment 11

[Vance Chen [:vchen][skype:vance.lucida][[e-mail]]]

(In reply to Etienne Segonzac (:etienne) from comment #10)
> (In reply to Vance Chen [:vchen][[e-mail]] from comment #9)
> > As to what happen when press the home button once this screen is black,
> > since a picture is more than a thousand words, please see the video~~~
> > 
> > https://www.youtube.com/watch?v=mUdFye3ycMw
> 
> Thanks Vance, sorry for the back and forth, but I need a last test to
> confirm a rendering issue.
> If you tap on the green status bar after pressing the home button, does the
> call screen come back properly?

No problem, and after tapping the green status bar, the call screen can back properly

Comment 12

[Etienne Segonzac (:etienne)]

(In reply to Vance Chen [:vchen][[e-mail]] from comment #11)
> (In reply to Etienne Segonzac (:etienne) from comment #10)
> > (In reply to Vance Chen [:vchen][[e-mail]] from comment #9)
> > > As to what happen when press the home button once this screen is black,
> > > since a picture is more than a thousand words, please see the video~~~
> > > 
> > > https://www.youtube.com/watch?v=mUdFye3ycMw
> > 
> > Thanks Vance, sorry for the back and forth, but I need a last test to
> > confirm a rendering issue.
> > If you tap on the green status bar after pressing the home button, does the
> > call screen come back properly?
> 
> No problem, and after tapping the green status bar, the call screen can back
> properly

Ok. So my best guess is a gecko/rendering issue.
Going in status bar mode then back causes the window to get resize so we reflow/repaint.

Comment 14

[Doug Sherk (:drs) (inactive)]

We can't repro this on master.