1004109 - new /firstrun/ tour being shown to users on versions less than 29

Status: RESOLVED INVALID

(www.mozilla.org :: Pages & Content, defect)

Description

[Gareth Cull [:garethc]]

I noticed that the new onboarding tour is being shown to users who run firstrun but are not on 29.

For example, 

The following firstrun urls are showing the onboarding tour, even though the url says they are running an older version of firefox.

https://www.mozilla.org/es-ES/firefox/24.0/firstrun/
https://www.mozilla.org/en-US/firefox/27.0/firstrun/

This is affecting a significant number of users.

Comment 1

[Chris More [:cmore]]

It appears this is only happening on /firstrun/ and not /whatsnew/. 

Example:

* https://www.mozilla.org/es-ES/firefox/24.0/whatsnew/ (shows the old whatsnew)
* https://www.mozilla.org/es-ES/firefox/29.0/whatsnew/ (shows tour)

Does Google Analytics say non-Firefox 29.0 users are seeing /firstrun/ tours events?

Comment 2

[Kohei Yoshino [:kohei]]

Attachment: pull request

Comment 3

[Alex Gibson [:agibson]]

Thank for the quick catch, Kohei - the tour is programmed only to run on versions >= 29, so older versions would just see the web page.

Comment 4

[Alex Gibson [:agibson]]

It was my understanding that older versions of Firefox get redirected by bedrock to /firefox/new when viewing a firstrun page.

Comment 5

[Gareth Cull [:garethc]]

My bad. I didn't realize I could see the new tour from an old page. I just reviewed some tour event data to confirm that we are not seeing any tour events from older Firefox browsers. Some newer version browsers (30+) were hitting the old page for some reason and were triggering some tour events, but it is not significant as reported earlier.

Comment 6

[Kohei Yoshino [:kohei]]

Closing :)