Open Bug 1005017 Opened 11 years ago Updated 3 years ago

File download not visible

Categories

(Toolkit :: Downloads API, defect)

29 Branch
x86
Windows 7
defect

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()

UNCONFIRMED

People

(Reporter: fre4ek7v, Unassigned)

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(4 files)

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:29.0) Gecko/20100101 Firefox/29.0 (Beta/Release) Build ID: 20140421221237 Steps to reproduce: Open http://www.apple.com/itunes/download/ and download iTunes. Firefox will ask for the location, where to save the file. Save it somewhere. Some info: Windows 7 x86, all updates installed Actual results: The download starts, but no progress is visible. Also the file is still located as ".part" file with a random name in %temp%. Expected results: The download should start and the progress should be visible. After it is completed the file "iTunesSetup.exe" should be located at the location.
Attached image Temp file
Could you reproduce in clean profile or firefox safe mode? http://support.mozilla.com/kb/Safe+Mode
Flags: needinfo?(fre4ek7v)
Attached image Safe Mode
I can reproduce this in safe mode.
Flags: needinfo?(fre4ek7v)
I was able to reproduce this on two computers and one freshly set up virtual machine with Windows 7 x86 (all updates installed) and a completely new Firefox installation (no addons, no plugins, normal & safe mode).
I don't think so. I waited 1h after the file download has completed (no network usage anymore). It is no partial file. I checked it by renaming it to ".exe" and checking its hashes. The file is complete, it simply doesn't get moved to its destination.
Attached image QuickTime download
Also, it only happens with this file. I was able to download QuickTime and everything else.
Component: Untriaged → Download Manager
Product: Firefox → Toolkit
Severity: normal → S3
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